Customer Development Lead
Our client is seeking a Customer Development Lead to manage supermarkets and minimarts under distributors and regional second lines. In this role, you will deliver JBP objectives and quarterly targets, drive visibility, shelf share, availability, and promotions, negotiate listings and displays, manage merchandising teams and service providers, and track market and competitor performance.
Key Responsibilities
- Manage supermarkets and minimarts under distributors and regional second lines.
- Deliver agreed JBP objectives and quarterly targets.
- Drive visibility, share of shelf, product availability, and promotional execution.
- Negotiate additional display opportunities and new product listings.
- Manage merchandising teams and third-party service providers.
- Monitor market performance and competitor activities.
Requirements – Mandatory (Candidates must meet ALL criteria below)
- 7–10 years of total FMCG experience.
- Minimum 5 years within the Beverage category.
- Strong Modern Trade experience managing supermarkets and key accounts.
- Proven experience managing Joint Business Plans (JBPs).
- Hands-on experience with planogram implementation and shelf-space negotiations.
- Experience executing consumer promotions, product launches, and visibility initiatives.
- Experience managing merchandisers and third-party vendors.
- Strong distributor and stakeholder management capabilities.
- Ability to independently drive new listings and account development.
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Contact Information
 - Beverages-Nairobi (2)){kind=link}