Role Overview
This role is the front line of a humanitarian organisation's integrity framework. Day to day, you receive and triage incoming complaints, lead fact-gathering interviews, and draft every piece of investigation documentation from plans to final reports. Your work ensures that compliance gaps are identified early, corrective actions are tracked to completion, and a culture of speaking up about ethics is actively fostered across the country programme.
Key Responsibilities
- Screen and prioritise incoming complaints to decide the appropriate response pathway.
- Prepare investigation plans, witness statements, and all supporting evidence packets.
- Conduct structured interviews with complainants, subjects, and witnesses following established procedures.
- Identify, gather, and analyse documentary and digital evidence to substantiate findings.
- Write comprehensive investigation reports with clear findings and actionable recommendations.
- Follow up on corrective action plans to ensure they are implemented and effective.
- Perform system reviews alongside programme and operations teams to spot compliance weaknesses.
- Design and deliver training sessions that reinforce ethical behaviour and reporting obligations.
Requirements & Qualifications
- Bachelor’s degree in Criminal Justice, Criminology, Sociology, Law, Finance, or a related social science field.
- A minimum of five years of professional experience in investigations, compliance, or a related area.
- Proven ability to analyse data and distil critical information for decision-making.
- Strong planning and organisational skills, with the capacity to communicate accurately and quickly under changing priorities.
- Excellent verbal and written communication skills in both English and Kiswahili.
- Demonstrated analytical, presentation, and reporting skills, including proficiency in Microsoft Word and Excel.
- High degree of integrity, professionalism, and self-motivation, with a sense of urgency.
- Commitment to the mission, purpose, and core values of the International Rescue Committee.
What We Offer / Why Join
You will become part of a team that is dedicated to safeguarding the integrity of humanitarian operations. This role offers the chance to directly influence a culture of ethics and accountability, working collaboratively across departments to ensure compliance standards are met. Your contribution matters in an organisation that values transparency, learning, and continuous improvement.
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