Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
Estimated: KES 30,000 - KES 300,000 / month
Other Pay:
Benefits
Role Overview
This position is centred on growing commercial relationships within Chinese-speaking business communities and driving revenue through a proactive, consultative sales approach. Day to day, you'll be working at the intersection of sales and client service—identifying prospects, building trust with decision-makers, and guiding deals from initial conversation through to signed contracts. You'll also act as a bridge between Mandarin-speaking customers and the company's internal teams, ensuring that complex requirements are understood, expectations are managed, and service delivery stays aligned with what the client actually needs.
Key Responsibilities
- Proactively generate new business by tapping into Chinese-speaking networks, attending industry events, seeking referrals, and conducting targeted market research to uncover untapped opportunities.
- Build and maintain long-term relationships with a diverse client base, including investors, contractors, business owners, and corporate buyers, ensuring they see the company as a trusted commercial partner.
- Present the company's products and services in a way that translates features into tangible business value for each specific customer, adapting messaging to their industry and priorities.
- Own the entire sales cycle end to end—from initial outreach and discovery meetings to preparing tailored quotations, negotiating terms, handling objections, and closing deals efficiently.
- Stay in regular contact with existing customers to surface emerging needs, resolve any service concerns quickly, and uncover opportunities for repeat sales or expanded account scope.
- Act as a communication conduit between Mandarin-speaking clients and internal departments, making sure instructions, expectations, and feedback are accurately conveyed so projects run smoothly.
- Keep CRM records and sales documentation consistently up to date, tracking pipeline movement, forecasts, client interactions, and activity progress to support accurate reporting and planning.
- Track market shifts, competitor positioning, customer buying behaviour, and new business openings within Chinese-speaking commercial circles, feeding those insights back into growth strategy.
Requirements & Qualifications
- Diploma or Bachelor's degree in Sales & Marketing, Business Administration, Commerce, International Business, or a related discipline.
- Minimum of 5 years' hands-on experience in sales, business development, key account management, or client relationship roles, ideally involving full-cycle deal ownership.
- Professional fluency in both Mandarin Chinese and English, with the confidence to lead negotiations, deliver presentations, and manage client conversations in either language.
- A proven track record of cultivating strong customer relationships and winning new accounts in a competitive sales environment.
- Self-motivated and target-driven, with the discipline to independently manage a sales pipeline and consistently meet or exceed revenue goals.
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Contact Information