Chief Commercial Officer- Retail

Job Ref. No: JLIL 415

Role Purpose

The role holder is responsible for driving the growth, profitability, and market expansion of the retail business. The role oversees the development and execution of commercial strategies across branch networks, agency channels, alternative channels, partnerships, and digital platforms, ensuring sustainable revenue growth and enhanced customer experience. This role plays a pivotal leadership function in expanding distribution capabilities, modernizing sales and training frameworks, and fostering strategic partnerships to strengthen market positioning.

Academic Background & Relevant Qualifications

• Master’s in finance, Business Administration, Strategy, or any other related course
• Bachelor’s degree in finance/Business Related fields
• CPA-K/ACCA Qualification or equivalent
• Diploma in Insurance, LOMA/CII, TDPK Qualification
• At least 10 years’ experience in a Life Insurance Sales Leadership role.
• Have experience in operating in complex business environments and/or regulated sectors and have the personal
• qualities to develop strong stakeholder relationships.
• Demonstrate ‘best in class’ knowledge of technology, change, process improvement and operational management in relevant businesses.
• Experience in financial planning, budgeting, forecasting, financial analysis, and financial reporting within the insurance industry.
• Experience in building high-performing teams, fostering a culture of collaboration, and providing guidance and mentorship to finance professionals.