Cashier

Role Overview

This position sits at the front line of the company's cash operations, handling money and payment records that must balance every single day. You will take in payments across cash, cheque, and electronic channels, verify that each entry matches supporting documentation, and keep the cash position accurate enough that finance can rely on it without chasing corrections. Because you are often the first point of contact for customers settling bills, the role carries a service dimension as well as a control dimension: getting the numbers right and treating people well are equally part of the job. It suits someone who is comfortable working with figures under time pressure and who takes personal ownership of accuracy.

Key Responsibilities

• Accept and process payments made in cash, by cheque, and through electronic channels, entering each transaction into the relevant system and checking it against the supporting paperwork before it is closed off.
• Track the daily cash position, prepare cash reports, and submit them within the required deadlines so that finance always has an up-to-date picture.
• Protect physical cash, cheques, and other negotiable instruments by following the company's internal control and security procedures at all times.
• Help reconcile recorded cash transactions against financial records, investigate mismatches, and either resolve them or pass them on with clear notes on what was found.
• Respond to payment-related questions from customers and from colleagues in other departments, providing clear and courteous answers or directing the query to the right person.
• Flag errors, disputes, or unusual activity to a supervisor promptly rather than leaving them to accumulate, and escalate anything beyond your authority.
• Maintain tidy, well-organised records and ensure that data keyed into company systems is complete and accurate, completing routine forms and documentation as required.
• Work alongside the wider team, follow supervisory direction, meet daily targets, and complete mandatory training and compliance refreshers on schedule.

Requirements & Qualifications

• Bachelor's degree in Finance, Accounting, or a related business discipline.
• Professional qualification at CPA or ACCA Intermediate level.
• Between 1 and 3 years of relevant experience in an administrative or clerical support role, including hands-on record keeping and direct customer service.
• Demonstrated ability to handle cash, reconcile transactions, and spot discrepancies before they become problems.
• Strong attention to detail and the ability to juggle several tasks at once without losing accuracy or slowing down.
• Confident communication and interpersonal skills, with the patience to deal calmly with frustrated customers and defuse tense exchanges.
• Sound analytical judgment, practical problem-solving ability, and the initiative to act within your remit without waiting to be directed.
• Recognised integrity and reliability, including strict confidentiality with financial information and strict adherence to company rules and regulatory requirements.
• Effective time management, adaptability under pressure, and the stress tolerance to stay steady during busy periods.