Call Centre Agent
Posted:
Job Description
Hiring: Call Centre Agent
Abu Dhabi, UAE
Peaksy Adventure Park & Family Restaurant is looking for a motivated and sales-driven Call Centre Executive to join our growing team!
If you are confident in sales, enjoy talking to customers, and can handle high-volume calls while achieving targets, we would love to hear from you.
Responsibilities:
Handle inbound and outbound customer calls
Convert inquiries into confirmed party bookings
Follow up with leads through calls and WhatsApp
Explain party packages, events, and promotions
Update and maintain CRM records
Coordinate confirmed bookings with operations team
Deliver excellent customer service
KPI & Targets:
100–150 calls per day
50 WhatsApp/SMS follow-ups daily
Monthly target: 120 hot leads converted into bookings
KPI: Exceed 120 hot leads monthly
Requirements:
Previous experience in call centre, telesales, or customer service preferred
Fluent in English
Arabic speaker is an advantage
Strong communication and sales skills
Experience with CRM systems preferred
Target-driven and energetic personality
Ability to work under pressure
Salary & Benefits:
AED 2,500 – AED 3,000
Incentives/commission based on performance
Career growth opportunities
Friendly and dynamic work environment
Must have own visa.
Please do not apply if you require company sponsorship.
Apply now by sending your CV to:
Pay: AED2,500.00 - AED3,000.00 per month
Application Question(s):
Do you have own/sponsored Visa? If yes, please state the validity period.
License/Certification:
Sponsored visa (Required)
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