Business Manager

Role Overview

Trainingcred Institute seeks a commercially driven Business Manager to act as the senior operational and commercial leader beneath the CEO. Day to day, you will translate the Institute’s strategic goals into concrete revenue, profitability, and operational outcomes—overseeing sales, partnerships, programme delivery, resource allocation, and team performance. Your decisions directly shape the Institute’s financial health, market expansion, and ability to deliver high-quality training across corporate, government, and institutional clients.

Key Responsibilities

• Own the full profit-and-loss for the Institute, setting and delivering targets for revenue, gross margin, EBITDA, cash flow, and cost discipline while balancing short-term performance with long-term sustainable growth.
• Build and execute annual and multi-year strategic business plans, translating them into measurable objectives for revenue, profitability, market share, and operational productivity across all business lines.
• Optimise the revenue portfolio across corporate training, executive education, professional certifications, public programmes, custom organisational learning, government and institutional training, consulting, digital learning, and strategic partnerships—continuously assessing which areas deserve more investment and which need repositioning or rationalisation.
• Provide unified commercial leadership across sales, business development, marketing support, revenue operations, and partnerships, breaking down silos so all revenue-generating teams share aligned targets, processes, and accountability.
• Direct the sales and business development function, setting targets, coaching the team, supporting high-value deal negotiations, and building a disciplined approach to prospecting, pipeline management, proposal development, closing, and key-account expansion.
• Oversee the centralised revenue operations hub, ensuring accurate forecasting, pipeline visibility, CRM adoption, dashboards, and management reports that give the CEO and leadership team reliable commercial intelligence.
• Develop and execute a strategic partnerships and alliances framework, identifying, negotiating, and managing relationships with corporates, government agencies, professional bodies, universities, certification organisations, and channel partners to accelerate market access and revenue growth.
• Continuously review operational structures, workflows, and resource deployment, improving efficiency, service quality, responsiveness, and internal accountability so strategy translates into effective day-to-day execution.

Requirements & Qualifications

• Proven commercial leadership experience with full P&L responsibility, ideally within a training, education, professional development, or learning solutions environment—or a closely related services business.
• Demonstrated ability to develop and execute revenue strategy, manage diverse revenue lines, and improve EBITDA and cash-flow predictability through disciplined forecasting, budgeting, and governance.
• Strong sales management track record, including leading teams to consistent revenue targets, building corporate and institutional accounts, and negotiating large-scale contracts and partnerships.
• Experience running revenue operations or commercial enablement functions, including CRM systems, pipeline management, sales methodology, and performance analytics.
• Operational management experience, with the ability to align people, processes, budgets, and delivery capacity with commercial objectives.
• Exceptional stakeholder leadership and people development skills, including coaching managers, fostering accountability, and building a performance-driven culture.
• Strategic thinking plus analytical rigour—able to model scenarios, assess investment and portfolio decisions, and present clear recommendations to a CEO and leadership team.
• A bachelor’s degree in business, management, finance, or a related field; an MBA or equivalent advanced qualification is strongly preferred.

What We Offer / Why Join

This is a senior leadership role reporting directly to the CEO, placing you at the centre of the Institute’s commercial and operational direction. You will have the authority to reshape revenue strategy, build partnerships, and lead cross-functional teams, with the mandate and visibility to directly influence long-term institutional value and market position.