Business Analyst III

Job Title: Business Analyst III

Job Purpose

As a Business Analyst III, you will serve as the critical link between the business community and the IT organization. Your primary role is to translate business needs into actionable IT requirements. You will be involved as a project team member or lead in all phases of the design, development, and implementation of technology solutions—from the business case through the development life cycle. You will support one or more business functions and manage highly complex processes that may span multiple business areas. Your work ensures that technical solutions are aligned with strategic objectives and integrate smoothly with existing systems.

You will collaborate with IT professionals to determine whether solutions already exist (internally or externally) or if new solutions are needed. You will take a broad perspective to assess how these solutions affect current workflows and systems, and you will manage the integration process. You will also research and make recommendations on build vs. buy decisions.

Innovation is key: you will identify and propose technology-based business solutions. With adaptable communication skills and the ability to translate between technical and business language, you will work collaboratively and negotiate requirements across multiple groups.

To succeed, you must have a solid understanding of the client’s existing business processes, key drivers and measures of business success, and the short- and long-term direction of both the business and its related technologies. A working knowledge of the business area you support, combined with strong analytical, interpersonal, negotiation, and communication skills, is essential.

Key Responsibilities

Planning

• Conduct data gathering and analysis to understand business strategy and direction.
• Participate in short- and long-term planning sessions with clients to improve business processes.
• Develop business cases to support proposed solutions.

Liaison

• Serve as the link between the business, third-party vendors, and the IT technical team.

Business Requirements

• Assess client needs using a structured requirements process (gathering, analyzing, documenting, and managing changes) to prioritize immediate business needs and recommend options, risks, and cost vs. benefits.
• Develop, write, and communicate business requirements and functional specifications for the design and implementation of business solutions.
• Analyze customer operations to identify strengths, weaknesses, and opportunities for improvement.

Business Process

• Analyze and recommend improvements to business processes and models.
• Assist in prioritizing business process improvements.
• Document current business processes and models.

Feasibility

• Provide factual content for feasibility studies related to standard development projects and enhancements.
• Assist in drafting proposals for evaluation by appropriate users and managers.
• Develop and assist in the presentation of business cases.

Testing

• Review test plans and monitor the testing process to ensure that business results are adequately tested with minimal risk.
• Develop user test cases and validate test results during user acceptance testing.

Knowledge, Skills, and Experience

• Education: Bachelor’s degree in Computer Science, Information Systems, Business, or a related field, or equivalent work experience.
• Experience: 3–6 years of relevant technical and business work experience.
• Business & Systems Knowledge: In-depth knowledge of business operations and systems requirements processes.
• Communication: Effective written and verbal communication in English.
• Travel: Willingness and ability to travel domestically and internationally as necessary.