Brand Ambassador - Home Appliances-Nairobi - 2 Positions

Role Overview

As a Brand Ambassador, you will be the face of a well-known home appliance brand at busy sales points in Nairobi or Kisumu, turning shopper interest into actual purchases. Your day centres on face-to-face conversations: finding out what a customer needs for their home, showing how specific appliances work, and steering them toward the model that suits their space and budget. This role matters because the brand's sales results depend on having persuasive, product-savvy people on the ground who can build trust quickly, keep displays looking sharp, and feed back what customers and competitors are doing.

Key Responsibilities

• Act as the brand's on-site representative at assigned retail or promotional locations, keeping conduct, appearance and messaging consistent with brand standards.
• Start conversations with shoppers, ask questions to uncover their household needs, and guide them toward appliances that fit.
• Run live demonstrations and explain how features, benefits and everyday use cases translate into value for the customer.
• Convert interest into completed sales, handle objections, and negotiate where needed to close.
• Build and maintain current knowledge of the appliance range, including specifications and common customer concerns.
• Follow up with prospective buyers and respond to product questions after initial contact.
• Keep product displays well-presented, stocked and organised, and support launches, promotions and in-store campaigns.
• Track competitor activity, pricing shifts and customer preferences, submit simple sales or activity reports, and work toward assigned sales targets.

Requirements & Qualifications

• Prior hands-on experience selling home appliances is required.
• A background in consumer electronics, retail sales or comparable product sales is an added advantage.
• Demonstrated ability to engage customers and turn enquiries into sales.
• Solid working knowledge of home appliance features and functions.
• Excellent communication and interpersonal skills.
• A confident, energetic, customer-oriented personality.
• Strong persuasion and negotiation skills.
• Ability to work independently while meeting sales targets.
• Good personal presentation and professional conduct.
• Willingness to work within the assigned location and according to business requirements. The employer has not specified a minimum number of years or a formal education level, so a demonstrable home appliance sales record carries the most weight.

What We Offer / Why Join

The role comes with a monthly remuneration of KSh. 25,000. Three positions are open, and successful candidates will be placed in Nairobi or Kisumu, working at designated sales locations on behalf of a leading home appliance brand. It is a hands-on field sales opportunity for people who enjoy direct customer contact and want to represent a recognised product range in a fast-moving retail environment.