Role Overview
Three Brand Ambassador openings have arisen with a well-known home appliance brand, with placements available in Nairobi and Kisumu. Working from an assigned sales point, the ambassador is the first point of contact customers meet — running live product demonstrations, explaining how each appliance performs in real households, and converting browsing interest into completed purchases. Because this role carries the brand's reputation at street level, reliability, product fluency and consistent professionalism have a direct effect on both sales results and how the brand is viewed in the market.
Key Responsibilities
- Occupy the assigned sales location as the brand's on-site representative, maintaining the dress, tone and conduct expected of the brand at all times.
- Start conversations with shoppers, ask about their household size, cooking, storage and cleaning routines, and use those answers to identify the appliances that genuinely fit their needs.
- Deliver hands-on demonstrations of the appliance range, showing how key features work in practice and explaining capacity, running considerations and day-to-day maintenance.
- Recommend specific models against a customer's space, budget and usage, and explain clearly why each option suits them better than alternatives.
- Handle questions, objections and price discussions confidently, moving enquiries through to confirmed sales and working consistently toward assigned sales targets.
- Keep product knowledge sharp across the full assigned range, including new models, specification updates and competitor comparisons.
- Follow up with interested customers and prospects who have not yet purchased, and submit basic sales and activity reports as required.
- Keep the display area well stocked, tidy and easy to browse, and feed back observations on competitor pricing, promotions and shifting customer preferences.
Requirements & Qualifications
- Prior hands-on experience selling home appliances is required for this role.
- Background in consumer electronics, retail sales or comparable product-based selling is an added advantage.
- Proven ability to approach customers, build rapport and convert enquiries into closed sales.
- Solid working knowledge of home appliance categories and features, and the confidence to answer detailed product questions on the spot.
- Excellent communication and interpersonal skills, with strong persuasion and negotiation ability.
- An energetic, customer-oriented personality that stays positive through long trading hours and repeat conversations.
- Ability to work independently at an assigned location while remaining accountable for hitting sales targets.
- Good personal presentation and professional conduct, with a genuine interest in the products being sold.
- Willingness to be based at and work from the assigned location, in line with business requirements.
What We Offer / Why Join
- Monthly remuneration of KSh. 25,000.
- Placement at an assigned sales location in either Nairobi or Kisumu, with three positions available.
- A front-facing role with a recognised home appliance brand, working closely with customers, retailers and other stakeholders.
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