Branch Manager

Company Details
Industry: Insurance
Description: Kenindia Insurance Ltd, was established as merger of Indian Insurance Companies operating in Kenya to form a vibrant joint venture with moral and financial support from leading local business elite on 6th December 1978.
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By 2007, a span of 29 years, the company had crossed the Ksh 3 billion gross…
Kenindia Insurance Ltd, was established as merger of Indian Insurance Companies operating in Kenya to form a vibrant joint venture with moral and financial support from leading local business elite on 6th December 1978. , By 2007, a span of 29 years, the company had crossed the Ksh 3 billion gross premium income mark to become the largest non-life insurer in Kenya. , Since then, Kenindia has grown from strength to strength to become a leading household name in Kenya. View more View less
Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Machakos County, Kenya
Closing Date: Undisclosed
Salary: Undisclosed
Other Pay: Benefits
Job Category: Administration
Job Description

JOB PURPOSE

  • The job holder is responsible of driving individual life business top- line, bottom- line growth and provide customer centric service to policyholders and claimants in Machakos Branch office.

PRINCIPAL ACCOUNTABILITIES

  • Leading and managing sales teams to maximize profitability and shareholder value through business growth and sustainability while maintaining a high level of customer satisfaction in Machakos Branch office
  • Carrying out office administration and ensuring compliance with the County and National Government
  • Getting market intelligence on future market trends to help improve service and product offering, while keeping an eye on competition
  • Coaching, mentoring, developing, training, motivating and evaluating sales team and staff to achieve the highest levels of performance in Machakos Branch
  • Planning and driving brand awareness and penetration to grow market share in the Western Region
  • Ensuring compliance with regulatory and statutory requirements
  • Preparing, monitoring and reporting of the Life business budgetary allocations in Machakos Branch
  • Leading and managing the Life business related communication at the branch
  • Identifying, implementing and benchmarking best practices in management
  • Ensuring customer service to both internal and external client by providing required support in the agency management
  • Managing and Implementing change initiatives to achieve desired business plans and culture.
  • Recruitment, training, developing and retaining of intermediaries and alternative channels.

MINIMUM QUALIFICATIONS - KNOWLEDGE AND EXPERIENCE

  • Undergraduate degree in any business related field.
  • CIM / Diploma in Insurance is an added advantage
  • Certificate of proficiency
  • At least 5 years of relevant insurance experience.
  • Work experience in Marketing of Life Business products within the region is an added advantage.
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