Beauty Products Sales Executive

Role Overview

The Beauty Products Sales Executive helps customers choose skincare, makeup and personal care products through attentive retail service and informed beauty consultations. Based in Westlands, Nairobi, this full-time, on-site role combines sales, skincare guidance and store presentation to support revenue growth and encourage customers to return.

Key Responsibilities

• Welcome and assist shoppers, understand what they are looking for, and recommend suitable beauty and skincare products.
• Ask about customers’ skin types, concerns and goals, then suggest practical product routines and explain how to apply and layer products.
• Demonstrate products and share clear information about ingredients, formulations and new launches, including Korean skincare where relevant.
• Work toward sales targets and store KPIs by converting customer interest into purchases and following up on prospective buyers.
• Build customer relationships that support repeat visits, loyalty initiatives and participation in seasonal promotions.
• Respond courteously to product questions, feedback and exchange requests, seeking support when an issue requires escalation.
• Keep shelves, displays and tester areas clean, organised and visually appealing in line with store standards.
• Check stock levels, rotate products, report low or fast-selling items, and assist with inventory counts and store audits.

Requirements & Qualifications

• Diploma in Sales and Marketing, Business Administration or a related discipline.
• Previous experience in retail sales, beauty consulting, cosmetics or skincare; the source does not specify a minimum number of years.
• Sound knowledge of skin types, common skincare concerns, beauty products and product application routines.
• Familiarity with Korean skincare products and routines is an advantage, including ingredients such as snail mucin, niacinamide and centella.
• Confident verbal communication and a polished, approachable manner when advising customers and presenting products.
• A customer-focused approach, attentive listening skills and the ability to handle questions or objections professionally.
• Self-motivation and an ability to work toward sales goals in a retail setting.

What We Offer / Why Join

This is a full-time, on-site position in Westlands, Nairobi, with monthly remuneration of KSh 30,000.