Banqueting & Sales Coordinator

Role Overview

This position sits at the intersection of hospitality and commercial growth, focusing on converting conference and banqueting enquiries into profitable, well-executed events. You will act as the central link between client expectations and the operational teams who deliver them, ensuring every function — from a business meeting to a large celebration — runs smoothly while upholding the property’s service standards. Your daily work matters because every event you secure and coordinate directly impacts revenue targets and the establishment’s reputation for professional, memorable gatherings.

Key Responsibilities

• Develop and expand a portfolio of corporate and social event clients, actively seeking new opportunities for conference and banqueting business.
• Drive revenue through proactive client meetings, tailored presentations, and compelling site inspections that showcase the venue’s capabilities.
• Oversee the full event lifecycle, from initial enquiry and proposal through to on-the-day coordination and post-event follow-up.
• Prepare and maintain accurate sales documentation, including proposals, contracts, banquet event orders, and function diaries.
• Track revenue performance against targets, compiling reports that inform pricing decisions and sales strategies.
• Contribute to budgeting, forecasting, and annual business planning by providing insights from the banqueting and conference pipeline.
• Nurture long-term client relationships, building a repeat-business network and proactively anticipating future event needs.

Requirements & Qualifications

• Diploma or degree in hospitality management, business administration, or a related field; a sales and marketing certification is a strong plus.
• At least two years of hands-on experience in hotel sales, banqueting, or events coordination, with a clear record of meeting revenue goals.
• Proficiency in point-of-sale systems and the full Microsoft Office Suite, particularly Excel and PowerPoint for reporting and presentations.
• Solid understanding of front-of-house and back-of-house hospitality operations, allowing for realistic planning and smooth execution.
• Commercial awareness with the ability to spot revenue opportunities and negotiate effectively.
• Strong interpersonal and communication skills, comfortable presenting to clients and collaborating with culinary, operations, and service teams.
• Exceptional attention to detail, ensuring contracts, billing, and event specifications are consistently accurate.
• Ability to multitask and remain composed in a fast-paced environment, shifting priorities as business needs evolve.
• Problem-solving mindset with the flexibility to adapt to last-minute client requests or operational changes.