Area Energy Lead

Role Overview

This is a territory-level leadership job for someone who is equally comfortable under a swap canopy and across a negotiating table. You carry end-to-end accountability for how Spiro's battery-swap network performs and expands across an assigned patch — station availability, the crews who run them, the utility and landlord relationships that keep power and access flowing, and the compliance paperwork that keeps the whole operation legitimate. The measure of success is a region where riders reliably find a charged pack, new sites come online on schedule, and growth happens without cutting corners on safety or regulation.

Key Responsibilities

• Hold station uptime steady. Watch availability, swap throughput, and recurring fault patterns across every site in the territory, then act quickly when performance slips — dispatching technical support, escalating hardware faults, and driving repeat problems to permanent fixes rather than temporary patches.
• Run the maintenance programme. Build and enforce the preventive service schedule, safety inspections, and repair plan for the region, holding internal technicians and external vendors to agreed response windows and keeping a clean record of everything carried out.
• Source and secure new locations. Scout and evaluate candidate sites, build the case for each one, and negotiate lease terms, access rights, and landlord obligations. Liaise with electricity distribution utilities on load approvals, metering, and connection timelines so a signed site can actually be energised.
• Commission new stations from the ground up. Supervise civil works, contractor activity, and equipment installation; verify testing and sign-off; and manage the formal handover of each completed site into live operation with full documentation.
• Lead and develop the field team. Recruit, roster, train, and appraise Swap Executives and technical staff across the territory, set shift coverage that matches rider demand, and run regular performance conversations that raise both skill and accountability.
• Own the rider experience. Step in personally on escalations, track complaint themes rather than one-off gripes, and feed recurring issues back to the teams who can fix them at source.
• Keep the territory audit-ready. Maintain current safety protocols, incident logs, statutory documentation, and performance data, and submit operational and installation reports on the required cycle.
• Cultivate local relationships. Stay in regular contact with municipal authorities, utility counterparts, landlords, and community stakeholders — the relationships that determine how smoothly the network can grow and operate.

Requirements & Qualifications

• Bachelor's degree in business management, electrical engineering, or a closely related discipline.
• A postgraduate qualification in project planning and management is a distinct advantage.
• At least five years in operations, project management, or infrastructure-focused roles; experience with geographically dispersed assets and field-based teams is essential.
• Working grasp of utility connection procedures and the regulatory obligations that govern power and infrastructure deployment.
• Comfort with operational data — uptime tracking, maintenance logs, and performance reporting — and the judgement to turn numbers into action.
• Demonstrated ability to lead, coach, and hold a distributed team to measurable standards.
• Strong communication and stakeholder negotiation skills, with the presence to represent the business to landlords, authorities, and utility partners.
• Willingness to spend substantial time in the field, moving between sites across the assigned territory.