Applications Support Specialist
Posted:
Company Details
Name:NCBA Group
Industry:
Banking
Website:
https://ke.ncbagroup.com/
Description:
On 6th December 2018, it was announced that NIC Bank, an institution with a rich history of retail banking; and CBA Bank, a forerunner of innovation in the banking space, would be merging to form a new bank with unmatched strength, expertise and regional reach.
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Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
Undisclosed
Other Pay:
Benefits
Job Category:
Information Technology
Job Description
Job Purpose Statement
The purpose of this role is to provide day-to-day support, work on deployment, customization and integration of all Core Insurance Systems and Services, SharePoint, Microsoft Power Apps and Power Automation whilst driving ongoing improvements. He / She will also be responsible for ensuring they follow best practices and driving continuous service improvement and productivity initiatives around the Core Insurance Applications and related services
Ideal Job Specifications
- Undergraduate degree in Computer Science /Information Technology - Minimum 2nd Upper Class honours.
- Minimum 3 years working experience in a busy IT environment with a hands-on role in implementing and development Workflows & Business Automation Systems e.g. Customer Relationships Management Systems (CMRM), MS SharePoint and MS Power Platform.
- Certified in MS Dynamics 365 Customer Engagement and/or Power Platform.
- Experienced in Microsoft Dynamic CRM, and/or Microsoft Power Platform (Power Apps, Power Automate & Power BI).
- Experience of working in the IT function within a busy environment will be an advantage.
- Experienced with platform architectures (e.g. client-server, n-tier, thin client)
- Proficient with developing, deploying, customizing and integrating Microsoft Dynamics CRM, MS SharePoint and MS Power Platform
- Demonstrated proficiency in understanding and implementing business Process Automation workflows and processes.
- Demonstrated proficiency in using the either the CRM SDK or Power Platform development.
- Experience with source control management systems and continuous integration/deployment environments
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