AI Automation Specialist

Company Details
Name:Pavago
Industry: Consulting
Description: Pavago connecting businesses with top talent, streamlining hiring processes, and providing comprehensive support for long-term success.
Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: Undisclosed
Other Pay: Benefits
Job Category: Telecommunications
Job Description

Responsibilities:

Process Analysis & Automation Design:

  • Analyze existing business processes and identify opportunities for AI-driven automation.
  • Design intelligent workflows that reduce manual tasks and improve operational efficiency.
  • Translate business needs into scalable automation solutions.

AI & Workflow Automation Development:

  • Build, deploy, and maintain automation workflows using tools such as Zapier, Make, n8n, or Power Automate.
  • Integrate AI models (e.g., ChatGPT, Claude, Gemini) into operational workflows.
  • Automate processes across data entry, reporting, customer support, HR, marketing, and operations.

System Integrations & Technical Execution:

  • Connect systems using APIs, webhooks, and third-party integrations.
  • Ensure seamless data flow between tools and platforms.
  • Troubleshoot automation errors and resolve workflow failures efficiently.

Optimization & Performance Monitoring:

  • Monitor automation performance to ensure reliability and accuracy.
  • Optimize workflows for speed, scalability, and long-term maintainability.
  • Continuously improve automation logic based on performance data and business feedback.

Documentation & Collaboration:

  • Maintain clear and detailed documentation for all automation workflows and logic.
  • Collaborate closely with stakeholders to gather requirements and propose effective automation solutions.
  • Provide visibility and clarity across teams on automated processes and outcomes.

What Makes You a Perfect Fit:

  • A process-oriented problem solver with a passion for automation and efficiency.
  • Comfortable working with both technical systems and non-technical stakeholders.
  • Curious, adaptable, and motivated to stay current with evolving AI and automation tools.
  • Highly organized with strong documentation and execution discipline.
  • Able to work independently in a remote, fast-paced environment.

Required Experience & Skills:

  • Proven experience in automation, workflow design, or process optimization.
  • Hands-on experience with no-code / low-code automation tools (Zapier, Make, n8n, Power Automate).
  • Experience working with AI tools and APIs (OpenAI, Anthropic, Google AI, or similar).
  • Basic understanding of APIs, webhooks, and data structures.
  • Strong analytical and problem-solving skills.
  • Excellent communication and documentation skills.
  • Reliable high-speed internet with audio and video capabilities.
  • Fast, reliable computer suitable for professional business use.

Tools Provided:

  • Google Workspace
  • Automation Platforms (Zapier, Make, n8n, or equivalent)
  • AI Tools & APIs
  • Project Management Tools (e.g., Asana, ClickUp)
  • Slack

Ideal Experience & Skills:

  • Experience with Python or JavaScript.
  • Familiarity with databases and tools such as Google Sheets, Airtable, or Notion.
  • Experience working with CRM or project management tools (HubSpot, Salesforce, ClickUp, Monday.com).
  • Knowledge of prompt engineering and AI workflow optimization.
  • Experience with RPA tools (UiPath, Automation Anywhere).

What Does a Typical Day Look Like?

An AI Automation Specialist’s day is focused on improving efficiency through intelligent workflows. You will:

  • Review existing processes and identify new automation opportunities.
  • Build and test AI-powered automation workflows.
  • Integrate systems and troubleshoot automation issues.
  • Monitor workflow performance and optimize logic.
  • Document automation processes and updates.
  • Collaborate with stakeholders to align solutions with business needs.
  • In essence: you are responsible for replacing manual work with reliable, scalable, AI-driven automation.

Key Metrics for Success (KPIs)

  • Number of manual processes successfully automated.
  • Reliability and uptime of automation workflows.
  • Reduction in time spent on manual operational tasks.
  • Accuracy and scalability of automation solutions.
  • Quality and clarity of automation documentation.
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