Information Technology (IT) Officer

Position Overview

We are seeking a competent, innovative, and results-oriented Information Technology (IT) Officer to oversee and support the organization's ICT infrastructure, systems, and digital operations. The successful candidate will be responsible for ensuring the efficient functioning, security, and maintenance of the organization's technology resources to support program implementation and operational excellence.

Duties and Responsibilities

The IT Officer will:

• Provide technical support to staff on computer hardware, software, network systems, and related ICT equipment.
• Manage and maintain the organization's IT infrastructure, including servers, networks, internet connectivity, and communication systems.
• Install, configure, and troubleshoot computer systems, applications, printers, and other peripheral devices.
• Ensure the security, integrity, and availability of organizational data through regular backups, antivirus protection, and cybersecurity measures.
• Monitor system performance and recommend improvements to enhance efficiency and reliability.
• Manage user accounts, access rights, email systems, and ICT asset inventories.
• Support the implementation and maintenance of organizational information systems, databases, and cloud-based platforms.
• Develop and enforce ICT policies, procedures, and best practices.
• Coordinate ICT procurement processes and liaise with vendors and service providers.
• Conduct staff training and orientation on ICT systems, cybersecurity awareness, and digital tools.
• Prepare periodic ICT reports and provide recommendations to management on technology improvements.
• Support digital transformation initiatives and technology-driven projects within the organization.
• Ensure compliance with data protection regulations and organizational information security standards.

Qualifications and Experience

• Bachelor’s Degree in Information Technology, Computer Science, Information Systems, Computer Engineering, or a related field.
• One year of relevant experience in IT support, systems administration, or network management, preferably within an NGO or development sector environment.
• Professional certifications such as CompTIA A+, Network+, CCNA, Microsoft Certified Professional (MCP), or equivalent will be an added advantage.
• Demonstrated experience managing networks, cloud services, cybersecurity, and ICT support services.
• Strong knowledge of Microsoft Office 365, Windows operating systems, networking technologies, and information security practices.
• Experience with database management, backup systems, and ICT asset management.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• High level of integrity and commitment to confidentiality.

Terms of Engagement

A 12-month contract, renewable upon availability of funds and reviewed on a performance basis.

How to Apply

Email your application to [email protected] enclosing a detailed curriculum vitae indicating your current and expected salary, copies of academic and professional certificates, and testimonials. Your application must reach the undersigned by July 1, 2026.

Your application should be addressed to:

Executive Director, Reproductive Health Network Kenya (RHNK)