Supervisor BCO

Job Title: Supervisor BCO (Base Communications Officer)

Job Overview

The Supervisor BCO is responsible for overseeing the installation, operation, and maintenance of the Base Telecommunications Distribution System and components, ensuring optimal functionality and reliability. This role requires significant technical expertise, industry certifications, and comprehensive experience in managing communication systems and infrastructure.

Job Responsibilities

System Installation and Maintenance

• Leading the installation and operation of the Base Telecommunications Distribution System and its various components.
• Maintaining and operating systems such as switch operations, switchboard operations, inside plant telephone switch maintenance, inside plant station equipment, customer premise cabling, and outside plant fiber optic/copper cables.
• Ensuring proper delivery, configuration, and operation of all telecommunications systems in support of Base Communications infrastructure.

Supervisory Responsibilities

• Managing, supervising, and training personnel assigned to the operation and maintenance of base communications systems.
• Monitoring the performance and functionality of the telecommunications systems to ensure they meet operational requirements.
• Verifying proper installation, testing, and documentation for all telecommunications components installed under the Base Communications infrastructure.

Certifications and Compliance

• Ensuring compliance by maintaining BICSI Registered Technician Level certification or higher.
• Demonstrating proof of industry certifications or industry-approved certification from equipment manufacturers, verifying qualifications and expertise to install and test provided products.

Operational Oversight

• Conducting and documenting scheduled inspections, service calls, and preventive maintenance to maintain the Base Telecommunications Distribution System’s optimal functionality.
• Managing resources and overseeing the lifecycle of communications infrastructure, including repairs, replacements, upgrades, and testing for all equipment.
• Collaborating closely with stakeholders to resolve issues efficiently and ensure the continuity of base communications operations.

Problem Solving and Reporting

• Troubleshooting and resolving technical issues quickly to minimize downtime and maintain operational consistency.
• Creating detailed technical reports, records, and documentation regarding system performance, incidents, and repairs completed.

Minimum Requirements

Certifications and Experience

• BICSI Registered Technician Level certification or higher.
• Proof of industry-specific certifications or industry-approved certifications from each equipment manufacturer, indicating qualification to install and test the provided products.
• Comprehensive experience in all aspects of Base Telecommunications Distribution Systems, including switch operations, switchboard operations, inside plant switch and station maintenance, outside plant fiber optic/copper cables, and cabling infrastructure management.

Skills and Knowledge

• Expertise in managing and supporting telephone switching systems, network cabling, and related infrastructure components.
• Strong technical understanding of system design, installation, operation, and maintenance of telecommunications systems.
• Excellent troubleshooting and problem-solving skills for identifying potential issues, minimizing system disruptions, and repairing communications systems.
• Solid interpersonal and leadership skills to effectively supervise and train personnel.

Other Requirements

• High school diploma or equivalent (relevant technical certifications are highly valued).
• Ability to prepare and maintain accurate records, documentation, and reports related to telecommunications system performance and maintenance.
• Ability to successfully pass contract medical requirements and maintain compliance for the duration of deployment.
• Physical ability to perform installation and maintenance tasks in various work environments.

Preferred Qualifications

• Certification and training in telecommunications systems, such as Certified Fiber Optic Technician (CFOT) or equivalent.
• Familiarity with Navy or Department of Defense communication and telecommunication operations and infrastructure.
• AT&T, Cisco, or other manufacturer-specific certifications in switching and cabling systems.
• Proficiency in using diagnostic and testing equipment for telecommunications systems.
• Prior experience in an OCONUS (Outside the Continental United States) environment with a multi-national workforce.
• Valid country driver’s license.