Housekeeping Supervisor

Responsbilities

• Supervise and coordinate the daily activities of the housekeeping staff.
• Inspect guest rooms, common areas, and facilities regularly to ensure high standards of cleanliness and quality are maintained.
• Train, mentor, and evaluate the performance of housekeeping team members.
• Maintain an accurate inventory of housekeeping supplies and place replenishment orders as needed.
• Respond promptly, professionally, and effectively to guest or resident complaints and special requests.
• Prepare staff work schedules and maintain detailed attendance and performance records.
• Liaise with other departments to facilitate smooth, well-coordinated hotel operations.
• Enforce all company health and safety policies, ensuring absolute compliance with hygiene standards..

Requirements

• Flexibility to work shifts, weekends, and holidays as required by the business.
• Diploma or Degree in Hospitality Management, Housekeeping, or a closely related field.
• Minimum of 2 years of supervisory experience in a 5-star hotel.
• Strong leadership, team management, and organisational skills.
• Good verbal and written communication skills.
• Sharp attention to detail with the ability to manage multiple operational priorities