Regional Sales Manager

Company Details
Industry: Consulting
Description: Welcome to ITM Kenya, a distinguished member of the globally renowned ITM Group, extending our footprint across 17 African and European countries. As your trusted partner for HR solutions and business success, we specialise in a comprehensive suite of services, including Recruitment & and Placement,… Welcome to ITM Kenya, a distinguished member of the globally renowned ITM Group, extending our footprint across 17 African and European countries. As your trusted partner for HR solutions and business success, we specialise in a comprehensive suite of services, including Recruitment & and Placement, Staff Outsourcing, Professional Training, HR Advisory/Consultancy, and Team Building & Visas, and Work and Resident Permit Facilitation. With a commitment to excellence, we leverage our extensive experience and expertise to empower organizations in navigating the dynamic landscape of human resources. Join us on the journey to elevate your workforce, optimise strategies, and achieve unparalleled success. Together, let's shape the future of HR excellence and business triumph View more View less
Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: KES Unspecified / month
Other Pay: Benefits
Job Category: Sales & Marketing
Job Description

About the Job

The Regional Sales Manager / Sales Director Africa is a senior revenue-owning role responsible for driving Mantra's commercial growth across Sub-Saharan and North Africa. You will lead business development, manage and grow a channel partner ecosystem, and directly close strategic deals with governments, system integrators, banks, telecom operators, and enterprise customers. This is a founder-level sales role — you will define the Africa go-to-market playbook, establish our company's brand credibility, and be the single point of accountability for the region's revenue targets.

Responsibilities

Revenue & Business Development

  • Own and exceed quarterly and annual revenue and pipeline targets for biometric hardware, OEM sensor modules, and software solutions across assigned African territories.
  • Identify, qualify, and close high-value opportunities with government bodies (national ID, voter registration, border security), telecom operators (SIM/eKYC biometric mandates), banks (financial inclusion, AML/eKYC), and enterprise clients.
  • Develop and execute territory-specific go-to-market plans aligned with Mantra's global strategy and regional market dynamics with over 90% forecasting accuracy and optimizing CRM data integrity.
  • Monitor industry RFPs and tender portals; lead or coordinate proposal responses, BOQ preparation, and technical-commercial submissions.

Channel Partner Management

  • Build and manage a structured partner ecosystem: Value-Added Distributors (VADs), System Integrators (SIs), Value-Added Resellers (VARs), and ISVs.
  • Recruit, onboard, enable, and certify new channel partners in priority markets; maintain a partner scorecard and quarterly business review cadence.
  • Co-sell and co-develop pipeline with partners; provide deal registration, pricing support, and competitive positioning guidance.
  • Drive partner revenue accountability through joint GTM plans and structured incentive frameworks.

Strategic Account Management

  • Develop and maintain relationships with senior stakeholders (C-suite, procurement heads, technical decision makers) at key accounts and government ministries.
  • Lead commercial negotiations, contract structuring, and deal closure for high-value projects; coordinate with Mantra legal, finance, and leadership for approvals.
  • Manage post-sale relationship and reference development to ensure high renewal, upsell, and referral rates.

Market Intelligence & Reporting

  • Track competitive landscape across the region; deliver actionable intelligence to product and leadership teams.
  • Maintain accurate pipeline, forecast, and activity data in CRM; deliver weekly/monthly reporting to leadership.
  • Provide inputs to product roadmap and pricing strategy based on customer feedback and regional requirements.

Brand & Thought Leadership

  • Represent Mantra at regional industry events, government forums, trade exhibitions, and biometric/ID standards body meetings.
  • Collaborate with marketing for regional campaigns, case studies, and PR initiatives.

Requirements

  • Bachelor's or Master's degree in Engineering, Business, IT, or related field.
  • 6–12 years of total experience; minimum 4 years in Africa-focused sales of technology products.
  • English (fluent, written & spoken mandatory); Swahili, French, Arabic, or Portuguese a strong advantage.
  • Comfortable reading product datasheets, SDK documentation, and RFP technical annexures.
  • Valid passport; ability to travel across Sub-Saharan and North Africa; multi-entry visa experience preferred.
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