Account Coordinator
Posted:
Position: Account Coordinator
Date Posted: June 16, 2026
Industry: Digital Marketing / Mobile Technology / SaaS / Customer Success
Employment Type: Full Time
Experience: 1–3 Years of Experience in Account Management, Client Services, Marketing, or Related Field Preferred
Qualification: Bachelor’s Degree in Business, Marketing, Communications, or Related Field Preferred
Salary: $62,000 – $69,000 Per Year (USD)
Location: United States, REMOTE
Company: Airship
Description:
Airship is a leading customer engagement platform trusted by global brands to deliver seamless, personalized, and cross-channel customer experiences. The company empowers organizations to optimize app discovery, customer engagement, and retention through AI-powered tools and data-driven marketing solutions.
The Account Coordinator plays a key role in managing client relationships, supporting campaign execution, and ensuring successful delivery of marketing and app optimization services. This position involves collaboration with internal teams and direct communication with clients to drive engagement, performance, and account growth.
Key Responsibilities:
• Manage existing client accounts, campaigns, and service requests
• Conduct research on client industries and products to optimize campaign performance
• Collaborate with internal teams including analysts, designers, writers, and developers
• Present reports, deliverables, and performance insights to clients
• Support account growth and identify upselling opportunities
• Track and report campaign performance metrics across marketing channels
• Assist in optimizing app store visibility and engagement strategies
• Maintain strong client relationships and ensure satisfaction and retention
• Participate in training to develop ASO (App Store Optimization) knowledge
• Monitor external factors impacting campaign performance across digital platforms
Requirements:
• Strong communication, presentation, and writing skills
• Ability to manage multiple projects and meet deadlines
• Excellent attention to detail and organizational skills
• Proficiency in Google Workspace and Microsoft Office tools
• Ability to work independently in a remote environment
• Strong problem-solving and client coordination abilities
• Eagerness to learn and adapt to AI-driven tools and workflows
• Ability to handle fast-paced, multi-tasking environments
Strong knowledge of:
• Client account management and customer success principles
• Digital marketing, mobile apps, or ASO (App Store Optimization) preferred
• Data reporting, analytics, and performance tracking
• Cross-functional team collaboration and project delivery
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