Super Dealer Relations Officer (SDRO)
Posted:
Company Details
Name:Ecosafi
Industry:
Electrical/Electronic Manufacturing
Website:
http://www.ecosafi.com/
Description:
Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal. BCC is n…
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Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
KES Unspecified / month
Other Pay:
Benefits
Job Category:
Sales & Marketing
Job Description
Role Overview
- The Super Dealer Relations Officer (SDRO) is responsible for building, managing, and supporting a network of Super Dealers within an assigned territory. The role focuses on Super Dealer recruitment, performance oversight, portfolio transition, stock management, and capacity building.
Key Responsibilities
- Recruit, onboard, and train qualified Super Dealers.
- Establish dealer territories and clarify roles and expectations.
- Act as the primary point of contact for Super Dealers.
- Support dealers to meet acquisition, retention, and earning stove targets.
- Oversee transition of legacy customers to Super Dealers.
- Ensure continuity of service and portfolio health.
- Monitor stock levels, conduct audits, and ensure reconciliations.
- Coordinate with logistics teams to prevent stockouts.
- Ensure compliance with onboarding SOPs and accurate data capture.
- Conduct spot checks and address gaps.
- Provide ongoing coaching and training.
- Include Super Dealer visits in monthly route plans.
- Support local marketing initiatives and identify growth opportunities.
- Respond to disruptions and ensure uninterrupted customer access to pellets.
Qualifications
- Diploma in Business, Sales, Marketing, Supply Chain, or a related field.
- Experience in sales, dealer/agent networks, or field operations is an added advantage.
Skills & Attributes
- Strong relationship management and coaching skills.
- High accountability and attention to detail.
- Strong planning, reporting, and problem-solving abilities.
- Comfortable working in fast-paced field environments.
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Contact Information
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