The Receivables Assistant will be responsible for ensuring accurate and timely client billing, tracking and collecting receivables, and maintaining clean, reconciled client accounts. The role requires strong understanding of the eTIMS/TIMS invoicing system, client relationship management, and reporting to support the company’s revenue assurance and cashflow optimization.

This role is ideal for a proactive, detail-oriented finance professional who thrives in a fast-paced environment and can take ownership of the billing-to-collection process while identifying opportunities for efficiency improvements.

Key Responsibilities

Billing and Invoicing

• Prepare and issue accurate client invoices in line with service contracts, payroll schedules, and agreed billing terms.
• Ensure all invoices are correctly captured and transmitted through eTIMS/TIMS in compliance with KRA requirements.
• Maintain and update billing schedules and client information in the accounting system.
• Work closely with operations to validate billable data (e.g. staff numbers, service fees, deductions).

Receivables Management and Collections

• Monitor accounts receivable aging and follow up aggressively to ensure timely collections.
• Maintain continuous communication with clients on payment status, disputes, and reconciliations.
• Prepare weekly and monthly AR aging and collection reports, highlighting risks and recovery actions.
• Support cash flow forecasting by providing accurate collection estimates.

Revenue Accounting

• Record and reconcile all billing, receipts, and revenue entries in the accounting system.
• Support the month-end and year-end closing processes by ensuring all revenue is properly recognised.
• Reconcile customer ledgers and resolve discrepancies promptly

Process Improvement and Reporting

• Identify gaps or inefficiencies in billing and receivable processes and propose practical improvements.
• Develop and maintain dashboards or trackers to monitor billing accuracy, collection turnaround, and outstanding balances.
• Provide analytical insights to management on client payment behavior and revenue trends.

Compliance and Controls

• Ensure all invoicing and collection activities comply with company policies, tax laws, and KRA regulations.
• Maintain proper documentation and audit trail for all transactions.

Competencies

• Attention to detail and accuracy.
• Excellent communication and negotiation skills.
• Strong organizational and time management abilities.
• Results-driven with a sense of urgency and accountability.
• Integrity and discretion when handling financial information.
• Continuous improvement mindset.

Key Performance Indicators

• Billing accuracy and timeliness.
• Collection performance (DSO, overdue ratios).
• Accuracy of AR reconciliations.
• Quality and timeliness of financial reporting.
• Implementation of process improvement initiatives.

Requirements

Qualifications & Experience

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field, CPA Part II or above (CPA finalist is an added advantage).
• Minimum of 2 years’ experience in accounts receivable, billing, or revenue accounting.
• Hands-on experience with eTIMS/TIMS and ERP/accounting systems (e.g. QuickBooks or similar).
• Proven ability to manage client relationships and drive collections firmly but professionally.
• Strong Excel and analytical skills; ability to prepare detailed reports and summaries