Posted:Oct 30
By:Hiring Kenya
Company Details
Industry:
Consulting
Description:
Peoplelink Consultants Ltd is a consultancy services company incorporated under the laws of Kenya. Our mission is to provide value adding support services to our customers. Emphasis being on human resource recruitment, training and development as well as outsourcing of labour and other services. Our customers include individuals, small and medium enterprises as well as large corporations.
Job Description
RESPONSIBILITIES
- Oversee the day-to-day operations of the hotel including front office, housekeeping, kitchen, and guest services
- Ensure a high standard of customer service and satisfaction
- Supervise and support staff across departments, ensuring performance, motivation, and adherence to hotel policies
- Monitor expenses and revenues, and work proactively to improve profitability
- Handle guest complaints, requests, and feedback professionally
- Implement marketing and sales initiatives to increase bookings and visibility
- Maintain inventory and coordinate with suppliers for timely stock replenishment
- Ensure compliance with health, safety, and hygiene regulations
- Generate regular reports for management on operations and performance
REQUIREMENTS
- Diploma or degree in Hospitality Management,
- Business Administration, or a related field
- Minimum of 1 year experience in a hotel managerial or supervisory role
- Strong leadership, interpersonal, and problem-solving skills
- Proven ability to manage a team and optimize operations
- A business-minded individual with strong organizational and budgeting skills
- Proficiency in Microsoft Office and hotel management systems is an added advantage
- Must be available to work flexible hours, including weekends and holidays
Salary: Discuss During Interview
Education: Diploma
Employment Type: Full Time
Contact Information
