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Unpatchable Brother Printer Flaw Puts 689 Models at Risk
July 1, 2025 -
2 minutes, 59 seconds
Unpatchable Brother Printer Vulnerability Exposes User Security
A newly discovered unpatchable Brother printer vulnerability is putting hundreds of models at risk—especially if users haven’t changed the factory-set admin passwords. Security researchers from Rapid7 uncovered eight severe flaws affecting 689 Brother printers, alongside dozens from other brands like Fujifilm, Toshiba, and Ricoh. The most critical flaw, CVE-2024-51978, allows attackers to regenerate the default admin password using just the printer’s serial number. If your printer is still using its default credentials, your network could be wide open to exploitation.
Why This Brother Printer Vulnerability Is So Concerning
The standout flaw, CVE-2024-51978, received a “Critical” 9.8 CVSS rating and cannot be fully patched with a firmware update. This means affected printers will remain vulnerable unless a manual fix—such as changing the default admin password—is applied. Once an attacker gains access, they can crash devices, extract sensitive data, and issue commands like arbitrary HTTP requests. Brother has confirmed that future versions will address the issue at the manufacturing level, but current models remain exposed unless users take action.
What You Can Do If You Own an Affected Brother Printer
If you own a Brother printer, it's essential to check if your model is listed in Rapid7’s vulnerability report. Brother recommends changing the admin password using the device’s Web-Based Management menu. While firmware updates can fix seven of the eight flaws, CVE-2024-51978 is unpatchable, making password updates a necessary defense. Fujifilm, Toshiba, and other brands also have models affected, though to a lesser extent. Regardless of brand, this incident highlights the importance of changing manufacturer defaults on all connected devices.
Cybersecurity Lessons from This Printer Security Flaw
The unpatchable Brother printer vulnerability underscores a broader cybersecurity issue—too many people leave default passwords unchanged. These simple oversights create opportunities for remote access, especially in smart home and office environments. This is a strong reminder to update credentials on any new device before connecting it to your network. While manufacturers like Brother are working on long-term fixes, user action remains the first line of defense.
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