Virtual Assistant Property Management

Role Overview

As a Property Management Virtual Assistant, you will handle the administrative work that keeps remote property operations organised and responsive. You’ll serve as a point of contact for tenants and owners, help move maintenance and leasing tasks forward, and keep property managers equipped with accurate records and updates.

Key Responsibilities

• Respond to tenant and owner questions by email, phone, and property management platforms, escalating issues when needed.
• Log maintenance requests, coordinate with vendors and contractors, and track work through to completion.
• Support lease preparation, renewals, and document filing, ensuring records remain current and easy to retrieve.
• Update property information and activity in systems such as AppFolio, Buildium, or Rent Manager.
• Monitor rent payments, assist with collection follow-up, and flag overdue balances for property managers.
• Prepare spreadsheets, operational summaries, and reports for internal use and stakeholder updates.
• Create and maintain rental listings across relevant platforms, updating details as availability changes.
• Provide day-to-day administrative assistance, including scheduling, calendar coordination, and data entry.

Requirements & Qualifications

• Prior experience in property management, real estate administration, or a related role is preferred.
• Working knowledge of property operations, tenant relations, and lease administration.
• Experience with property management software; familiarity with AppFolio, Buildium, or Rent Manager is relevant.
• Fluency in English and Spanish, with clear, professional written and spoken communication.
• Strong organisation and prioritisation skills, with the ability to manage several tasks independently and accurately.
• Proficiency with Microsoft Office or Google Workspace and other digital administrative tools.
• A reliable internet connection and a suitable home office for remote work.
• A diploma or bachelor’s degree in Business Administration, Real Estate, Management, or a related subject is estimated; the source does not confirm a formal education requirement.

What We Offer / Why Join

This remote, full-time position supports property management operations through a varied mix of tenant service, maintenance coordination, leasing administration, and reporting. The source does not specify benefits or other employment terms.