Technical Manager

The Technical Manager will provide strategic and operational leadership in the design, implementation, and management of broadcast and digital technology systems to ensure seamless, high-quality media operations. The role supports the organization’s digital-first vision by driving innovation, strengthening infrastructure reliability, and enabling effective multi-platform content distribution.

This position reports to Head of Media.

 Key Responsibilities

• Develop and execute a forward-looking technology roadmap that drives digital-first growth, innovation, and seamless multi-platform content distribution.
• Oversee end-to-end technical operations for TV, radio, and digital platforms to ensure high-quality production and uninterrupted service delivery.
• Ensure consistent, high-quality signal transmission and distribution across all channels, maintaining broadcast standards and optimal audience reach.
• Maintain high availability of all technical systems through proactive monitoring, preventive maintenance, and rapid fault resolution.
• Establish and manage redundancy systems, backup frameworks, and disaster recovery protocols to guarantee continuous broadcasting operations.
• Drive integration of broadcast, IT, and digital systems while adopting emerging technologies such as IP broadcasting, cloud solutions, and streaming platforms.
• Lead, mentor, and build a high-performing technical team through structured performance management, training, and a culture of accountability and innovation.
• Partner with content, commercial, and digital teams to align technical capabilities with programming, marketing strategies, and audience engagement goals.
• Ensure regulatory compliance, ICT security, and effective management of budgets, assets, and vendor relationships while driving performance monitoring and continuous improvement.
• Champion Christ-centered values through integrity, discipline, and active participation in ministry life, serving as a spiritual role model within the organization.

Requirements

• Must be a born-again, mature Christian who conforms to the CITAM statement of faith.
• Bachelor’s degree in Broadcast Engineering, Telecommunications, ICT, Media Technology, or related field (Diploma with significant relevant experience may be considered).
• Minimum of 8 years’ experience in broadcast or digital media technical operations, with demonstrated leadership in technical teams.
• Strong understanding of broadcast equipment, studio production systems, signal transmission, and digital content distribution (cameras, vision switchers, audio mixers, intercoms, lighting rigs etc.)
• Knowledge of modern broadcast and digital workflows including streaming technologies, IP-based transmission, and hybrid broadcast systems.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent leadership, communication, and team management abilities.
• Highly organized and able to manage multiple priorities in a fast-paced media environment.
• Flexible and willing to work outside normal hours when required for live events or special productions.
• Spiritually mature with a personal faith and values aligned with the ministry of Hope Media.