Staffing Coordinator

Role Overview

This position is responsible for matching consultants with the right client projects and internal initiatives across the Nairobi office, ensuring that talent is deployed efficiently and in line with both business priorities and individual career goals. The role is central to the smooth running of consulting teams, as it connects partners, consultants, finance, and training teams to keep the project pipeline staffed and operational. Working closely with the Staffing Partner, the person in this role will also support career development processes and contribute strategic insights to improve how staffing decisions are made.

Key Responsibilities

• Coordinate the daily assignment of consultants to client engagements, proposals, and business development activities, balancing project requirements with consultant preferences and development objectives.
• Maintain a forward-looking view of the project pipeline, anticipated vacancies, and staffing needs by liaising with Nairobi partners and the broader consulting leadership.
• Keep staffing profiles current and accurate for every consultant, documenting skills, availability, and career interests to support effective matching.
• Collaborate with the staffing team and the Training team to align staff availability with training schedules and onboarding timelines.
• Generate and distribute weekly staffing reports, track utilization rates, and analyze key metrics such as deployment mix and staffing lead time to identify trends and risks.
• Support the Finance team by providing input on forecasting and billability tracking to ensure staffing plans are financially viable.
• Coordinate with African office counterparts on cross-office staffing requests and help integrate new joiners into project teams quickly and smoothly.
• Support the career development cycle by preparing meeting materials, coordinating logistics, attending reviews to offer a staffing perspective, and monitoring case feedback completion.

Requirements & Qualifications

• Bachelor’s degree in Human Resources, Business, or a related field; equivalent professional experience also considered.
• At least three years of human resources generalist or staffing experience, ideally within a professional services or consulting environment.
• Strong command of Microsoft Office applications, especially Excel and PowerPoint, for building reports, tracking data, and preparing presentations.
• Excellent written and verbal communication skills in English, with the confidence to present to senior stakeholders and facilitate clear dialogue between consultants and leadership.
• Demonstrated ability to handle confidential and sensitive matters with discretion, tact, and sound judgment.
• Proven capacity to work autonomously within a fast-paced, ambiguous, and intellectually demanding environment that mirrors a global consulting culture.
• Strong collaborative skills with the ability to build positive working relationships across all levels of the organization, including partners, consultants, and support functions.
• Comfort managing conflict, addressing people-related issues directly, and being flexible enough to adapt recommendations as new information emerges.
• Sharp analytical and organizational skills, enabling the candidate to operate at both a detailed operational level and a broader strategic level.
• Experience working within a complex matrix organization and understanding how local decisions fit into global processes and culture.