Senior Human Resources Officer

Role Overview

The Senior Human Resources Officer leads the day-to-day delivery of HR services at Missions of Hope International (MOHI), covering recruitment, payroll, staff development, performance, welfare and employee relations. As part of the management team, this role advises leaders on workforce needs and helps put consistent, legally compliant HR practices into effect across the organization.

Key Responsibilities

• Assess current and future staffing requirements with departments and maintain talent networks to support recruitment.
• Lead recruitment and selection processes, including coordinating hiring procedures and using established candidate pipelines to respond promptly to vacancies.
• Maintain accurate employee information in HR systems and coordinate payroll processing to meet required deadlines.
• Identify staff learning needs, prepare relevant training plans and materials, and support their delivery.
• Coordinate the organization’s performance management cycle and support managers and staff through its processes.
• Administer staff welfare and benefits, including medical cover and insurance arrangements.
• Maintain confidential personnel records and HR databases in line with applicable data-protection requirements.
• Review HR policies, procedures and guidance with management; support their implementation, monitor legal compliance, manage disciplinary matters and prepare reports on HR activity and strategic progress.

Requirements & Qualifications

• Bachelor’s degree in Human Resource Management or Business Management with an HR option.
• Certified Human Resource Professional (CHRP) qualification and current membership in good standing with the Institute of Human Resource Management (IHRM).
• At least five years of progressively responsible experience in human resources management.
• Experience coordinating multiple recruitment campaigns, building candidate networks and using HR management information systems (HRMIS).
• Strong working knowledge of labour laws and related regulations.
• Confident IT skills and the ability to maintain accurate, confidential HR records.
• Sound analytical, problem-solving and organizational skills, with the ability to manage competing deadlines.
• Clear communication and presentation skills, alongside integrity, professionalism, motivation and commitment to Christian values.