Senior HR Officer

Role Overview

The Senior HR Officer manages the organisation’s day-to-day HR operations and monthly payroll for a workforce of more than 100 employees. Reporting to senior management, this role keeps employment processes consistent, supports managers with people-related decisions, and helps ensure the organisation meets Kenyan labour and statutory requirements.

Key Responsibilities

• Coordinate recruitment, onboarding, employment contracts, leave administration and employee exits.
• Develop and maintain HR policies and procedures that reflect organisational needs and applicable Kenyan employment requirements.
• Keep employee records, job descriptions and personnel files accurate, complete and appropriately protected.
• Prepare monthly payroll, accounting for salaries, overtime, bonuses and authorised deductions, and complete payroll reconciliations.
• Calculate and arrange remittance of applicable statutory deductions and contributions, including PAYE, NSSF, SHIF and the Affordable Housing Levy.
• Address employee grievances and disciplinary matters, conduct workplace investigations, and advise managers on fair and consistent policy application.
• Manage appraisal and probation review cycles, performance improvement plans and staff development processes.
• Administer HRIS, payroll, attendance and leave systems; review rosters, attendance exceptions and overtime approvals; and prepare workforce reports for management.

Requirements & Qualifications

• Bachelor’s degree in Human Resource Management, Business Administration with an HR specialisation, or a related field.
• At least five years of progressive HR experience, ideally in a manufacturing, warehousing, retail or logistics setting with a workforce of 100 or more.
• Practical experience managing payroll software, HR information systems and automated attendance tools.
• Working knowledge of the Employment Act (2007) and other relevant Kenyan labour requirements, including statutory payroll obligations.
• Proficiency in Microsoft Word and Excel, with strong numerical accuracy and reporting skills.
• IHRM membership and a valid practising licence are highly preferred.
• Ability to run HR operations with limited supervision, handle sensitive matters objectively, and communicate effectively with employees and managers.

What We Offer / Why Join

This is a full-time, on-site position in Ruiru, Kenya, with responsibility for leading a broad HR and payroll portfolio and supporting workforce decisions across the organisation.