Salesperson Service Business
Posted:
Company Details
Name:KONE Corporation
Industry:
Civil Engineering
Website:
http://www.kone.co.ke/
Description:
We are one of the global leaders in the lift and escalator industry. Founded in 1910, we have been committed to understanding the needs of our customers for over a century. We provide innovative and eco-efficient solutions for lifts, escalators and automatic building doors. Our objective is to offer…
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Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
Undisclosed
Other Pay:
Benefits
Job Category:
Sales & Marketing
Job Description
What will you do:
- Builds and grows customer relationships in their assigned area.
- Strengthens KONE’s position with customers or in their market.
- Shares leads and sales opportunities with the KONE sales team (e.g., cross-selling).
- Keeps customers happy and works with the team to fix complaints.
- Updates and manages customer and contact details.
- Finds new sales opportunities beyond existing customers.
- Manages requests for quotes (RFQs).
- Meets sales goals, including leads, orders, and contracts, while sticking to pricing targets.
- Ensures KONE’s solutions fit customer needs.
- Sets prices and discounts using approved tools and limits.
- Check that those contracts match the negotiation results.
- Tracks all sales activities, tasks, and visits (sales funnel).
- Keeps CRM reports accurate and on time.
- Collects info on the market and competitors.
- Helps finance with payment collection.
- Follows through on their personal sales plan.
Keys to success:
- A degree or higher Diploma in Electrical, Mechanical Engineering, or a Business-Related Course will be advantageous.
- A minimum of 2 - 5 years of technical experience in the elevator/escalator industry is preferred.
- Minimum 2 - 5 years of technical experience in construction, building materials, and/or the customer industry.
- Experience with/familiarity with solution-selling methodology.
- Experience with/ familiar with selling complex technology solutions.
- Highly motivated, goal-oriented, diligent, organized self-starter focusing on high-level customer service.
- Passion for sales, with a proven track record and strong customer focus.
- Fluency in English is a must.
- Valid driver's licence.
- Travel in Kenya 30% of the time
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