Salesperson Service Business

What will you do:

• Builds and grows customer relationships in their assigned area.
• Strengthens KONE’s position with customers or in their market.
• Shares leads and sales opportunities with the KONE sales team (e.g., cross-selling).
• Keeps customers happy and works with the team to fix complaints.
• Updates and manages customer and contact details.
• Finds new sales opportunities beyond existing customers.
• Manages requests for quotes (RFQs).
• Meets sales goals, including leads, orders, and contracts, while sticking to pricing targets.
• Ensures KONE’s solutions fit customer needs.
• Sets prices and discounts using approved tools and limits.
• Check that those contracts match the negotiation results.
• Tracks all sales activities, tasks, and visits (sales funnel).
• Keeps CRM reports accurate and on time.
• Collects info on the market and competitors.
• Helps finance with payment collection.
• Follows through on their personal sales plan.

Keys to success:

• A degree or higher Diploma in Electrical, Mechanical Engineering, or a Business-Related Course will be advantageous.
• A minimum of 2 - 5 years of technical experience in the elevator/escalator industry is preferred.
• Minimum 2 - 5 years of technical experience in construction, building materials, and/or the customer industry.
• Experience with/familiarity with solution-selling methodology.
• Experience with/ familiar with selling complex technology solutions.
• Highly motivated, goal-oriented, diligent, organized self-starter focusing on high-level customer service.
• Passion for sales, with a proven track record and strong customer focus.
• Fluency in English is a must.
• Valid driver's licence.
• Travel in Kenya 30% of the time