Role Overview
The Sales Team Lead guides a territory-based team of sales agents, from building the team and developing its selling skills to monitoring progress against agreed targets. By staying close to both agents and customers, this role helps grow sales of SunCulture products, make effective use of allocated communities and clusters, and support a strong customer experience after purchase.
Key Responsibilities
- Identify, recruit and onboard capable, goal-focused sales agents who can represent and sell SunCulture products.
- Train agents on the products, sales process and expectations so they are prepared to contribute to team KPIs.
- Hold regular daily and weekly check-ins to review activity, address challenges and maintain team productivity.
- Monitor agents’ lead generation and sales pipelines, following up on progress from initial contact through to completed sales.
- Work with the Regional Sales Manager to set clear sales KPIs and help agents stay focused on exceeding them.
- Review sales results and drive follow-through on target closures for SunCulture products.
- Coordinate after-sales support with the relevant teams to help customers receive service and strengthen trust in the brand.
- Build relationships with clients and local communities, helping ensure assigned clusters are actively reached and understand SunCulture’s products and brand.
Requirements & Qualifications
- Experience leading or coordinating a sales team, with the ability to set expectations and follow up on performance.
- Practical sales experience, including lead generation, pipeline tracking and closing sales against targets.
- Experience recruiting, training or onboarding sales representatives.
- Strong interpersonal and leadership skills, with the confidence to engage both customers and community members.
- A self-motivated, energetic approach and the ability to keep a team focused on agreed goals.
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