Sales and Marketing Assistant

Role Overview

This position sits at the intersection of sales and marketing within an established interior design and fit-out firm, supporting both revenue generation and brand visibility across residential and commercial projects. Day to day, you will respond to incoming leads, nurture them through the sales process, and maintain a steady flow of engaging content across digital channels. Your efforts directly support the company’s growth by converting interest into confirmed projects and keeping the brand top-of-mind with prospective and returning clients.

Key Responsibilities

• Respond promptly to enquiries received via social media, the company website, referrals, and in-person visits, then qualify each lead before moving it through the sales pipeline.
• Prepare accurate quotations and proposals, follow up consistently with prospects, and work to close deals while meeting monthly sales targets.
• Build lasting relationships with both new and existing clients by understanding their interior needs, addressing concerns, and maintaining regular contact.
• Keep the CRM system up to date with customer details, sales interactions, and follow-up tasks so the team has a clear view of every opportunity.
• Plan and execute digital and offline marketing campaigns, including updating social media platforms with fresh, on-brand content that reflects current projects and services.
• Create supporting marketing materials such as brochures, flyers, graphics, photos, and short videos, and monitor engagement to ensure timely responses to comments and enquiries.
• Research market trends and competitor activity to spot untapped business opportunities, and help organise exhibitions, product launches, promotions, and client events.
• Track the performance of campaigns and prepare simple reports that highlight what is working and where adjustments are needed.

Requirements & Qualifications

• A diploma or bachelor’s degree in marketing, sales, business administration, communications, or a related discipline.
• At least one year of hands-on experience in sales, marketing, customer service, or business development, ideally in a client-facing role.
• Strong communication and presentation skills, with the confidence to represent the company in person, over the phone, and online.
• Proven ability to negotiate, persuade, and manage customer relationships while keeping detailed records of every interaction.
• Genuine interest in digital marketing, brand building, and visual content creation, with a creative eye for what resonates with audiences.
• Solid working knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint.
• Practical experience using social media platforms for business purposes, including scheduling posts, monitoring comments, and analysing basic metrics.
• Self-motivated and well-organised, capable of working independently while also contributing actively to team goals.

What We Offer / Why Join

You will have the chance to grow professionally through ongoing learning, while gaining direct exposure to a diverse range of residential and commercial interior projects. The company fosters a collaborative, creative environment where new ideas are welcomed, and strong performance opens the door to career progression as the business continues to expand. If you are eager to combine sales drive with marketing creativity and a passion for beautiful spaces, this role offers a rewarding place to build your career.