My client are looking for an experienced RPA Technical Specialist with strong technical and administrative expertise in Automation Anywhere (A360) to support and scale enterprise automation initiatives. This role will play a key part in designing, deploying, governing, and optimizing RPA solutions across the business, working closely with IT, security, and business stakeholders.
Technical Delivery
- Design, develop, deploy, and maintain bots using the Automation Anywhere A360 platform
- Create and document automation workflows, including High-Level and Low-Level Designs (HLD/LLD)
- Manage and support Control Room architecture, including multi-environment setups and HA/DR configurations
- Integrate RPA solutions with enterprise systems such as SAP, Oracle, Salesforce, and other applications
- Support Intelligent Document Processing (IDP) and AI/ML integrations, including LLMs and RAG-based solutions
- Apply secure coding practices and ensure compliance with data governance standards
- Troubleshoot, optimize, and enhance bot performance and resource utilization
Platform Administration
- Manage users, roles, and access within the Automation Anywhere Control Room
- Monitor bot health, execution logs, and performance dashboards
- Oversee bot scheduling, version control, and deployment pipelines
- Handle support tickets, incident resolution, and SLA management
- Maintain audit logs, compliance documentation, and operational standards
- Coordinate with IT and cybersecurity teams on platform upgrades, patches, and access controls
Operational & Strategic Support
- Assess automation opportunities and conduct feasibility analysis
- Lead governance meetings, stakeholder reviews, and Quarterly Business Reviews (QBRs)
- Support citizen developer initiatives and internal enablement programs
- Track and report automation KPIs, ROI, and business impact
- Collaborate with cross-functional teams to ensure automation aligns with broader digital and business strategies
Required Skills & Experience
- Strong hands-on experience with Automation Anywhere A360
- Proven experience in both RPA development and platform administration
- Solid understanding of Control Room architecture and enterprise RPA environments
- Experience integrating RPA with enterprise applications and databases
- Knowledge of IDP, AI/ML, or intelligent automation concepts
- Strong troubleshooting, documentation, and stakeholder management skills
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