Restaurant Manager

Position: Restaurant Manager

Industry: Hospitality

Remuneration: KES 80,000 – 90,000 (Gross)

Location: Shanzu, Mombasa

Organizational Mandate

Our client, a premier and rapidly expanding hospitality destination in the coastal region, is looking for a commercially-minded Restaurant Manager. This role is designed for a hands-on leader capable of managing a large-scale operation that integrates fine dining, high-traffic events, and professional conferencing. You will be responsible for the full operational spectrum, with a primary focus on driving revenue and ensuring that every guest experience aligns with the brand’s commitment to excellence. This is a pivotal role for an professional who thrives in a fast-paced environment and possesses the strategic depth to manage both people and profitability.

Operational Deliverables

Strategic Growth & Financial Performance

• Take full ownership of monthly sales targets, implementing aggressive marketing and sales initiatives to increase footfall and repeat business.

• Analyze financial performance and prepare detailed operational reports for management review, identifying areas for cost optimization.

• Oversee rigorous inventory control and stock management systems to minimize waste and protect the bottom line.

• Monitor and manage the cost-of-sales (COS) to ensure the restaurant maintains healthy profit margins across all offerings.

Service Excellence & Team Leadership

• Direct the day-to-day operations of the restaurant, ensuring seamless coordination between the kitchen, floor staff, and conferencing teams.

• Supervise and mentor a diverse workforce, instilling a high-performance culture rooted in accountability and guest satisfaction.

• Handle customer feedback with a professional, problem-solving approach, ensuring that service recovery is swift and effective.

• Maintain uncompromising standards of cleanliness, hygiene, and full compliance with regional health and safety regulations.

Event & Conference Integration

• Oversee the successful execution of on-site events and corporate conferences, ensuring F&B services are delivered on time and within specification.

• Collaborate with the marketing team to position the facility as a top-tier destination for local and international clientele.

• Coordinate logistics for high-capacity bookings, managing staff allocation to ensure service standards do not dip during peak periods.

Requirements & Competencies

Professional Background

• Education: Diploma or Degree in Hospitality Management or a related field.

• Academic Baseline: KCSE minimum grade of C+ and above.

• Experience: Minimum of 3 years of management experience in a busy, high-capacity restaurant environment.

• Sector Familiarity: Proven experience serving a diverse or local coastal clientele is highly preferred.

Core Skills

• Business Acumen: Strong understanding of restaurant commercial operations and market trends.

• Leadership: Ability to lead large teams independently with minimal supervision.

• Communication: Exceptional interpersonal skills with the ability to navigate complex guest and staff interactions.

• Organization: High level of attention to detail, especially regarding inventory and event logistics.

Incentives & Value

• Competitive Coastal Salary: A gross monthly pay of KES 80,000 – 90,000.

• Large-Scale Exposure: Manage a multifaceted operation that includes dining, events, and conferencing.

• Growth Opportunity: Be part of a fast-evolving hospitality setup with significant career progression potential.

Interested candidates who meet the above criteria are encouraged to submit their CV for the "Restaurant Manager - Shanzu" position.

The application deadline is 24th April 2026.