Reservations Intern
Posted:
Company Details
Name:Bobu Africa
Industry:
Leisure, Travel & Tourism
Website:
http://www.bobuafrica.com/
Description:
Bobu Africa ventures with you into Africa's hidden gems, tailoring not only journeys, but unforgettable and fulfilling experiences for you. We focus on giving you life affirming and intimately designed experiences throughout Africa. They hope to reacquaint people with the African experience through …
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Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
Undisclosed
Other Pay:
Benefits
Job Category:
Hospitality
Job Description
Qualifications
- Kenya| Full-time & Onsite
- Bachelor's degree or Diploma in Tourism, Hospitality, or a related field.
- Minimum 1 year of experience in reservations for a safari tour company and tour operations.
- Strong communication and problem-solving skills.
- Proficiency in Microsoft Office and familiarity with booking systems.
- Attention to deatail, multitasking ability, and customer-first approach.
- Knowledge of East Africa destinations is a plus.
Key Responsibilities
- Support in processing and confirming flights reservations, hotels, and activities. • Liaise with hotels, airlines, and service providers to ensure availability and smooth delivery.
- Assist in issuing hotel vouchers, itineraries, quotations, invoices, and booking confirmations to sales team.
- Assist the sales team in creating itineraries based on client needs.
- Address booking changes, cancellations, special requests, and emergency support.
- Collaborate with Sales, Operations, and Finance teams to align bookings with company processes.
- Assit in keeping up-to-date digital and physical files for all reservations and related documents.
- Monitor service standards, gather feedback, and help improve the process.
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Contact Information
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