Relationship Officers - CBD

Company Details

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Industry: Banking
Description: Established in 2020, Fincorp credit Ltd (FCL) is a non-bank financial institutions that aim to increase the depth of the financial sector as well as increase access of financial services to majority of Kenyans by providing a broad array of diversified services. FCL serves its customers by provision … Established in 2020, Fincorp credit Ltd (FCL) is a non-bank financial institutions that aim to increase the depth of the financial sector as well as increase access of financial services to majority of Kenyans by providing a broad array of diversified services. FCL serves its customers by provision of Trade finance instruments such as Bank guarantees (Bid bonds, Performance bonds, Advance payment guarantee, letters of line of credit ) and loans destined for income generation/trading purposes. The largest share of FCL’s clients is Youth, Women and PWD’s and operate trade, service and small manufacturing businesses in the informal sector. FCL’s mission is to empower the poor and marginalized groups especially women, youth and PWD’s by providing access to financial and advisory support to explore the fullest human potential and create opportunities for sustenance, development and holistic transformation. FCL offers loans, insurance as well as training and consulting services to its clients. It has a network of o View more View less

Job Details

Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Oct 20, 2026
Salary: Not specified
Other Pay: Benefits
Job Category: Sales & Marketing

Job Description

Role Overview

This role focuses on growing Fincorp’s customer base by identifying lending opportunities, building customer relationships and guiding prospective borrowers through the application process. You will also help protect the quality of the loan portfolio through consistent follow-up, while working with the Branch Manager and colleagues to meet branch goals.

Key Responsibilities

  • Find and pursue prospective customers, business leads and lending opportunities in the local market.
  • Develop and sustain productive relationships with current and potential customers.
  • Acquire loan business responsibly, ensuring applications align with Fincorp’s credit policies.
  • Make market visits and organise customer activation activities to raise awareness and generate enquiries.
  • Track and follow up on leads and applications, keeping customers informed throughout the process.
  • Stay in contact with borrowers and follow up on their accounts to support a healthy loan portfolio.
  • Coordinate with the Branch Manager and other teams to contribute to branch objectives.

Requirements & Qualifications

  • A relevant diploma or bachelor’s degree.
  • Previous experience in sales, relationship management, microfinance, banking, SACCOs or lending is an advantage.
  • Strong customer acquisition and business development capabilities.
  • Clear communication and effective negotiation skills.
  • Knowledge of the local market and its business opportunities.
  • Ability to work independently and collaborate with a team.
  • A proactive, self-motivated and target-focused approach.
2575 open positions on Semasocial right now · 11926 open positions in Nairobi County, Kenya · 69 posted in the last 7 days
Application deadline: Oct 20, 2026 · 7 days left to apply
Contact Information
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