Relationship Officers - Westlands

Company Details

Rating: No ratings yet — log in to rate this company
Industry: Banking
Description: Established in 2020, Fincorp credit Ltd (FCL) is a non-bank financial institutions that aim to increase the depth of the financial sector as well as increase access of financial services to majority of Kenyans by providing a broad array of diversified services. FCL serves its customers by provision … Established in 2020, Fincorp credit Ltd (FCL) is a non-bank financial institutions that aim to increase the depth of the financial sector as well as increase access of financial services to majority of Kenyans by providing a broad array of diversified services. FCL serves its customers by provision of Trade finance instruments such as Bank guarantees (Bid bonds, Performance bonds, Advance payment guarantee, letters of line of credit ) and loans destined for income generation/trading purposes. The largest share of FCL’s clients is Youth, Women and PWD’s and operate trade, service and small manufacturing businesses in the informal sector. FCL’s mission is to empower the poor and marginalized groups especially women, youth and PWD’s by providing access to financial and advisory support to explore the fullest human potential and create opportunities for sustenance, development and holistic transformation. FCL offers loans, insurance as well as training and consulting services to its clients. It has a network of o View more View less

Job Details

Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Oct 20, 2026
Salary: Not specified
Other Pay: Benefits
Job Category: Sales & Marketing

Job Description

Role Overview

This role grows Fincorp’s customer base by identifying lending opportunities, meeting prospective borrowers and building lasting customer relationships. You’ll help the branch bring in suitable loan business while supporting responsible lending and the ongoing quality of its loan portfolio.

Key Responsibilities

  • Find and pursue prospective customers, businesses and other lending opportunities in the local market.
  • Develop productive relationships with new customers and maintain regular contact with existing ones.
  • Assess and acquire loan business in accordance with Fincorp’s credit policies.
  • Visit markets and carry out customer activation activities to raise awareness and generate leads.
  • Track leads and loan applications, following up promptly with customers throughout the process.
  • Stay in touch with borrowers to support repayment follow-up and maintain portfolio quality.
  • Coordinate with the Branch Manager and colleagues to contribute to branch goals.

Requirements & Qualifications

  • A relevant diploma or bachelor’s degree.
  • Experience in sales, customer relationship management, microfinance, banking, SACCOs or lending is an advantage.
  • Ability to identify business opportunities and attract new customers.
  • Strong communication and negotiation skills.
  • Good knowledge of the local market and its business environment.
  • Ability to work independently and collaborate effectively with a team.
  • A proactive, self-motivated approach and comfort working toward targets.
2582 open positions on Semasocial right now · 11949 open positions in Nairobi County, Kenya · 70 posted in the last 7 days
Application deadline: Oct 20, 2026 · 7 days left to apply
Contact Information
CV Job Description Matcher See how well your CV matches this job and get tips to improve your chances AI Tool

This tool helps you see how closely your CV matches a job description. It also gives you simple suggestions on what to improve so you have a better chance of getting shortlisted.

Similar Jobs

UAE Jobs Dubai, United Arab Emirates
View Job Oct 13, 2026
Beware of Fraudsters!
Never pay anyone for job applications, interview tests, or job interviews. A genuine employer will never ask you for payment under any circumstances.
Disclaimer & TOS: We do not guarantee the authenticity of every single job posting and are not responsible for any fraudulent activity or misrepresentation by third parties. We are not involved in any stage of the interview or recruitment process and do not charge any fees from job seekers. For further details, please read the rest of the Terms of Service.