Relationship Manager

Company Details
Industry: Insurance
Description: At Lifecare, we dont simply provide great prices from hundreds of the best insurers. We offer a truly unique and personalised service to each and every one of our customers, to ensure they always get the cover they need, at a premium theyre prepared to pay. We understand that every business and indi… At Lifecare, we dont simply provide great prices from hundreds of the best insurers. We offer a truly unique and personalised service to each and every one of our customers, to ensure they always get the cover they need, at a premium theyre prepared to pay. We understand that every business and individual is unique. Thats why we offer a comprehensive range of insurance products to meet a wide array of needs whether standard or non-standard. Our product portfolio includes life and critical illness cover, as well as medical insurance and general insurance for both businesses and individuals. Whatever cover you require, well take the time to identify the risks facing you or your business. Well then find a plan that matches both your needs and your budget. We work with individuals and businesses to assess all potential risks before beginning our search for the best possible policy from the best insurers on the market. And unlike many other insurance companies, we dont hang up the phone once youve paid. When you c View more View less
Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Degree
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: Undisclosed
Other Pay: Benefits
Job Category: Insurance
Job Description

Job Description

  • As a Relationship Manager, you will play a pivotal role in driving client satisfaction, fostering long-term partnerships, and achieving sales excellence. 

Key responsibilities: 

  • Developing and maintaining relationships with individual and corporate clients.
  • Identifying client needs and recommending suitable insurance solutions. 
  • Staying updated on industry trends to provide expert advice. 
  • Meeting and exceeding sales targets through innovative strategies.
  • Educating clients about Lifecare’s diverse insurance products. 
  • Collaborating with Insurers and the internal team to deliver exceptional service. 

Qualifications: 

  • Proven experience in relationship management or sales within the insurance brokerage/ insurance sector. (At least 2 years)
  • Strong background in Health insurance, International Personal Medical Insurance. 
  • Certification/s from COP, or similar. 
  • Excellent communication skills in English, and at least one additional international language is an added advantage. 
  • Good understanding of general and life insurance products. 
  • Exceptional analytical, negotiation, and problem-solving skills. 
  • Bachelor’s degree in business, Finance, or a related field. 
  • Proficiency in CRM tools and MS Office. 
  • A proactive and customer-focused mindset.
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