Receptionist

Role Overview

As Receptionist at Mathews Metal Manufacturing LLC in Dubai, you will be the first point of contact for visitors and callers, helping them reach the right people and making their arrival straightforward. You will also manage routine front-desk and administrative tasks that keep the office organised and support the needs of different departments.

Key Responsibilities

• Greet visitors, clients and business partners, identify the purpose of their visit, and direct them appropriately.
• Answer incoming calls, respond to general questions, and screen or transfer calls as needed.
• Manage email and other correspondence, including the receipt and dispatch of courier items.
• Arrange visitor appointments and coordinate meeting room bookings.
• Keep the reception area tidy and ready to receive visitors.
• Support office administration through filing, data entry and preparation or handling of documents.
• Maintain accurate records of incoming and outgoing documents.
• Coordinate with colleagues across departments to help with day-to-day office requirements.

Requirements & Qualifications

• Strong spoken and written communication skills, with a courteous, customer-focused manner.
• Professional telephone etiquette and confidence interacting with visitors and callers.
• Basic proficiency with Microsoft Office, email and routine computer-based tasks.
• Organised and attentive to detail, with the ability to manage several tasks in a busy office.
• Familiarity with front-desk procedures, administrative documentation and office coordination is valuable.
• High school diploma or a diploma or bachelor’s degree in business administration or a related field is indicated; the precise qualification requirement is not specified.
• Prior experience is not specified.
• Availability to start immediately is preferred.