Receptionist

Role Overview

As Receptionist at Easy Dental in Dubai, you will be the first point of contact for patients, helping them navigate appointments and clinic visits with clear, courteous service. You will keep the front desk organised, manage patient communications and coordinate routine administrative work so the clinic can run smoothly.

Key Responsibilities

• Greet patients and visitors, establish the reason for their visit and direct them appropriately.
• Schedule, confirm and update appointments, coordinating changes with patients and clinic staff.
• Answer calls and respond to routine questions about appointments and clinic services.
• Maintain accurate patient information and handle reception records with care.
• Complete day-to-day administrative tasks and support the clinic’s front desk operations.
• Help coordinate patient flow and share relevant information with team members.
• Assist with insurance-related enquiries or procedures where needed.

Requirements & Qualifications

• Previous experience in a dental or medical reception role is preferred.
• Clear communication and a courteous, patient-focused manner.
• Basic computer skills and confidence handling administrative tasks.
• Familiarity with appointment scheduling; knowledge of insurance procedures is an advantage.
• Strong organisation and the ability to manage a busy reception environment.