Posted:
Orange Wheels is looking for a friendly, professional, and customer-focused Receptionist to join its team in Dubai. This role is ideal for individuals who enjoy interacting with customers, creating positive first impressions, and providing excellent front desk support in a dynamic and family-friendly environment.
The successful candidate will be responsible for welcoming guests, managing daily reception activities, assisting customers with inquiries, and supporting sales through effective upselling and cross-selling. Candidates with experience in leisure, entertainment, hospitality, or retail industries are encouraged to apply.
Key Responsibilities:
• Welcome visitors and provide exceptional customer service at the reception desk.
• Handle customer inquiries, bookings, and daily front desk operations.
• Process transactions using POS systems accurately and efficiently.
• Promote services, memberships, and packages through upselling and cross-selling techniques.
• Maintain a clean, organized, and professional reception area.
• Coordinate with internal teams to ensure a seamless customer experience.
Requirements:
• Previous experience in Leisure, Entertainment, Edutainment, Hospitality, or Retail.
• Knowledge of POS systems, upselling, and cross-selling techniques.
• Excellent interpersonal and communication skills.
• Professional appearance with a customer-focused attitude.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong knowledge of:
• POS systems and cash handling
• Customer service and front desk operations
• Upselling, cross-selling, and relationship building
This tool helps you see how closely your CV matches a job description. It also gives you simple suggestions on what to improve so you have a better chance of getting shortlisted.
