Quality Assurance Officer

Job Title

Quality Assurance Officer

Minimum Requirements

Academic Qualifications

Bachelor’s degree in Education, Quality Management, or a related field from a recognized institution. A Master’s degree is an added advantage.

Professional Experience

At least 3–5 years’ experience in quality assurance, preferably in higher education.

Skills and Competencies

• Strong knowledge of quality assurance frameworks and regulatory standards.
• Excellent analytical, report-writing, and documentation skills.
• Strong communication, coordination, and interpersonal skills.
• Proficiency in data management and ICT applications.

Job Responsibilities

• Collect, analyze, and report quality-related data and performance indicators.
• Coordinate academic programme accreditation, audits, and quality reviews.
• Monitor compliance with Commission for University Education (CUE) standards and other regulatory requirements.
• Prepare periodic quality assurance reports for Management, Senate, and Council.
• Promote a culture of continuous quality improvement across academic and administrative units.
• Provide guidance and training to staff on quality assurance processes and standards.
• Support development, review, and implementation of quality assurance policies and procedures.
• Support internal and external quality audits and follow-up on corrective actions.