Job Title
Quality Assurance Officer
Minimum Requirements
Academic Qualifications
Bachelor’s degree in Education, Quality Management, or a related field from a recognized institution. A Master’s degree is an added advantage.
Professional Experience
At least 3–5 years’ experience in quality assurance, preferably in higher education.
Skills and Competencies
- Strong knowledge of quality assurance frameworks and regulatory standards.
- Excellent analytical, report-writing, and documentation skills.
- Strong communication, coordination, and interpersonal skills.
- Proficiency in data management and ICT applications.
Job Responsibilities
- Collect, analyze, and report quality-related data and performance indicators.
- Coordinate academic programme accreditation, audits, and quality reviews.
- Monitor compliance with Commission for University Education (CUE) standards and other regulatory requirements.
- Prepare periodic quality assurance reports for Management, Senate, and Council.
- Promote a culture of continuous quality improvement across academic and administrative units.
- Provide guidance and training to staff on quality assurance processes and standards.
- Support development, review, and implementation of quality assurance policies and procedures.
- Support internal and external quality audits and follow-up on corrective actions.
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