Quality Assurance & Control Manager

CORE RESPONSIBILITIES
Quality Management System Oversight

• Oversee Quality Management System (QMS).
• Ensure compliance with KEBS, industry standards and other regulatory requirements.
• Conduct regular internal audits to verify adherence to QMS procedures.
• Facilitate external audits by regulatory bodies or customers.

Process Improvement and Optimization

• Identify areas for process improvement within the production cycle.
• Develop and implement corrective and preventive action plans.
• Monitor and analyze production data to identify trends and areas for enhancement.
• Collaborate with cross-functional teams to implement process optimizations.

Product Inspection and Testing

• Implement inspection and testing protocols for raw materials, in-process, and finished goods.
• Conduct regular product inspections to ensure adherence to quality standards.
• Investigate and address non-conformities, and implement corrective actions.

KEY DELIVERABLES

• Quality Audit Reports
• Timely submission of comprehensive quality audit reports.
• Recommendations for process improvements based on audit findings.
• Documentation of corrective actions taken in response to audit results.
• Monitoring of the effectiveness of implemented corrective actions.

Awareness Programs:

• Awareness of quality issues to production staff.
• Monitoring of processes to align with updated procedures and standards.

Quality Metrics Monitoring:

• Regular updates of the quality metrics to Head of Production.
• Analysis and interpretation of trends and variances in quality data.
• Action plans to address any declining performance in quality metrics.
• Documentation of successful quality initiatives and their impact on the business.

KEY DECISION MAKING

• Products manufacturing and quality testing standards setting
• Quality grading and decisions
• Reduction and control measures of undergrade and waste
• Quality assurance/control laboratory equipment’s requirement and maintenance
• Manpower planning, recruitment, motivation/welfare, discipline and release.
• Audit and certification - decides when and how to conduct internal and external audits of the quality management systems.

KEY SKILLS & COMPETENCIES

• Technical Proficiency in Quality Assurance
• Attention to detail
• Decision making
• Team management

QUALIFICATIONS

• Quality Management Expertise: Proficiency in Six Sigma, TQM principles, and other quality methodologies.
• Team Leadership Skills: Demonstrated experience in leading and motivating quality control teams for continuous improvement.
• Data Analysis Proficiency: Ability to interpret data to drive process improvement and ensure compliance.
• Result-Oriented with Relentless Commitment to Customer Success: Demonstrates a focus on achieving outcomes and a dedicated commitment to driving customer satisfaction and success.
• Industry Experience: Minimum of 10 years' experience in quality assurance roles, preferably within textile manufacturing, with a proven track record of enhancing customer satisfaction.

COMPANY EXPECTATIONS

• Uphold and live the Organization’s Core Values
• Upholding and driving our S&S Culture
• Align production teams to S&S Strategy and OKR practice.
• To be proactive and Team Player
• Accountable for quality assurance responsibilities