Role Objective
- Our client, with residential properties in Nairobi, is seeking a proactive and reliable Property Manager (Caretaker Supervisor) to oversee the day-to-day operations, maintenance, and tenant relations within the estate. The ideal candidate will combine hands-on property management skills with supervisory ability and basic financial management knowledge.
Core Duties and Responsibilities
- Oversee cleanliness and maintenance of common areas, buildings, and surrounding compound
- Supervise caretakers, security personnel, and other service providers to ensure quality service delivery
- Handle minor repairs (plumbing, electrical, general maintenance) and coordinate specialized repairs when needed
- Conduct routine property inspections and ensure timely preventive and corrective maintenance
- Manage waste disposal and ensure compliance with hygiene standards
- Act as the main point of contact for tenants, handling inquiries and resolving issues professionally
- Escalate complex matters to management and provide timely updates
- Monitor security systems and control access to the property
- Track rent payments, follow up on arrears, and maintain proper tenant records
- Assist in managing utility payments and handling emergency situations
- Maintain basic financial records, including expense tracking and reporting
- Prepare periodic reports on property performance and maintenance activities
- Monitor occupancy levels and support tenant turnover processes
- Oversee gardening and general upkeep of outdoor spaces
- Perform any other duties as assigned by management
Job Specifications and Qualifications
- Minimum of 3 years’ experience in property management or a similar supervisory caretaker role
- Previous experience managing residential properties or estates
- Certificate or training in Property Management, Building Maintenance, or a related field
- Basic bookkeeping or accounting knowledge (rent tracking, expense records, reporting)
- Practical knowledge of repairs, maintenance, and general property operations
Key Competencies
- Strong problem-solving and decision-making skills
- Good interpersonal and communication abilities
- High level of integrity and accountability
- Ability to supervise teams and manage multiple tasks
- Hands-on and flexible approach to both administrative and manual duties
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Contact Information
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