Post Clerk OCN Mail Services

Mail Services Supervisor

Job Summary

We are seeking a dedicated Mail Services Supervisor to oversee daily operations, ensuring the timely delivery, distribution, and handling of mail, supplies, materials, packages, and related items. This role is responsible for supervising personnel, maintaining compliance with postal regulations, and providing excellent support across the organization.

Key Responsibilities

• Provides daily operational support for mail services operations, ensuring timely delivery, distribution, and handling of mail, supplies, materials, packages, and related items.
• Oversees the receipt, processing, sorting, tracking, and distribution of incoming and outgoing mail, parcels, and deliveries in accordance with established standard operating procedures, safety guidelines, and security requirements.
• Supervises mail services personnel responsible for mail collection, sorting, metering, scanning, and delivery activities to ensure accurate and efficient operations.
• Provides guidance on the proper use of mail equipment, including postage meters, scales, barcode scanners, and other related systems.
• Maintains knowledge of all Mail Services functions to train, mentor, and support staff in daily operations and procedures.
• Addresses and resolves all employee concerns, operational challenges, and job-related issues to maintain a productive work environment.
• Promotes teamwork and collaboration to ensure seamless delivery of Mail Services support across the organization.
• Performs other job-related duties as assigned that are consistent with the nature and level of the position.

Required Qualifications

• Must complete required training and obtain qualification in accordance with the Department of Defense (DoD) Postal Manual 4525.6-M, dated August 15, 2002, and applicable USPS Domestic Mail Manual (DMM) requirements prior to performing postal duties.
• Knowledge and understanding of U.S. Postal Service operations, including postage metering equipment, mail processing procedures, domestic and international mailing requirements, and customs practices.
• Ability to work independently with minimal supervision and effectively manage routine operational issues.
• Ability to maintain confidentiality and protect customer privacy and sensitive information.
• Previous experience handling cash and ability to maintain accountability for financial transactions.
• Must be in possession of a valid passport and be able to travel internationally.
• Passport must be valid for a minimum of one (1) year or more at the time of hiring.
• Ability to successfully pass contract medical requirements and maintain compliance throughout the duration of deployment.
• Ability to stand, walk, bend, and lift materials weighing up to 70 pounds for extended periods.
• Must be available to work a flexible schedule, including early mornings, daytime, and evening hours based on operational and flight schedules.
• High School Diploma or equivalent required.
• Minimum of three (3) years’ experience in mail services, postal operations, or a related field.
• Must be able to obtain and maintain facility credentials/authorization.
• Must be able to speak, read, and comprehend English.

Preferred Qualifications

• Preferred experience working within the Military Postal Service or a U.S. Postal Office environment.
• A valid driver’s license to legally operate a motor vehicle. Valid country driver’s license and passport.
• Country visa (as required in line with the U.S. Department of State Foreign Clearance Guide).