Pharmaceutical Technologist (Pharm Tech)

Position Title: Pharmaceutical Technologist (Pharm Tech)

Direct Line Reporting: Chief Pharmacist / Operations Manager

Industry Sector: Healthcare / Medical Services

Gross Salary Structure: Kshs. 50,000 – 60,000

Location: Thika Road/Syokimau, Nairobi

Role Overview

We are seeking a highly meticulous, patient-focused Pharmaceutical Technologist (Pharm Tech) to oversee clinical dispensing operations and inventory workflows at our medical facilities along Thika Road/Syokimau, Nairobi. Your primary focus will be to manage the daily execution of pharmaceutical services, ensuring that prescription matching, chemical storage protocols, and therapeutic counseling meet rigorous medical excellence benchmarks. This position bridges accurate chemical dispensing with professional patient hospitality; you will handle everything from checking dosage alignments and running detailed drug expiry audits to advising clients on medication interactions. The role calls for a licensed, high-integrity professional who can comfortably navigate Pharmacy and Poisons Board (PPB) statutory rules while maintaining compassionate, high-volume healthcare delivery.

Areas of Accountability

Clinical Dispensing & Therapeutic Counseling

• Review and interpret complex medical prescriptions accurately, picking, packaging, and labeling medications with zero margin for error.
• Provide clear, comprehensive counseling to patients regarding correct dosage schedules, storage methods, and potential side-effect reactions.
• Execute high-precision compound checks, validating age-specific dosage distributions and flagging any adverse drug combinations immediately.
• Personalize patient care by comfortably clarifying generic versus branded medication options based on therapeutic needs and client budgets.

Stock Architecture & Expiry Auditing

• Monitor and manage optimal stock thresholds for essential drugs, specialized chronic care therapies, and over-the-counter lines.
• Execute systematic weekly shelf audits, tracking batch manufacturing numbers and enforcing strict First-In-First-Out (FIFO) parameters.
• Quarantine near-expiry chemicals or damaged packaging instantly, orchestrating safe, documented disposal tracks to eliminate clinical risks.
• Coordinate with procurement managers to place timely restock requests, ensuring zero stockouts of critical healthcare items.

Patient Loyalty & Consultative Support

• Welcome walk-in patients with exceptional professional empathy, answering health inquiries and managing over-the-counter requests efficiently.
• Mediate client service escalations, billing questions, or medical delays calmly, protecting the clinic's high patient care reputation.
• Document customer preferences and chronic condition profiles to establish proactive, long-term therapeutic renewal timelines.
• Preserve an immaculate, organized, and highly professional front-of-house pharmacy environment at all times.

Statutory Audits & Data Documentation

• Archive daily dispensing records, prescription sheets, and specialized narcotic registers in strict alignment with legal guidelines.
• Ensure all branch storage conditions, cold-chain refrigeration temperatures, and handling methodologies align perfectly with Pharmacy and Poisons Board (PPB) regulations.
• Support regulatory field inspectors during routine compliance checks, preparing complete documentation packages independently.
• Safeguard patient medical confidentiality strictly, securing personal files and transaction receipts from unauthorized eyes.

Skills & Experience Required

Minimum Entry Criteria

• Academic Foundation: Diploma in Pharmaceutical Technology from an institution recognized by the Pharmacy and Poisons Board (PPB).
• Licensure Status: Must be fully registered and hold a currently valid, unblemished practice license from the Pharmacy and Poisons Board (PPB).
• Industry Longevity: Minimum of 2 years of progressive, hands-on experience operating within a busy community retail pharmacy or structured hospital environment.
• Pharmacology Fluency: Sound operational understanding of drug classifications, chemical interactions, therapeutic alternatives, and clinical calculations.

Functional Competencies

• Meticulous Precision: Exceptional attention to structural detail when reading handwriting, verifying measurements, and entering digital pharmacy logs.
• Ethical Fortitude: Deep commitment to professional medical code standards, patient confidentiality rules, and honest material accounting.
• Geographic Flexibility: Comfort working out of assigned medical node environments situated along the Thika Road or Syokimau commercial corridors in Nairobi.

What We Offer

• Clinical Portfolio Expansion: Deepen your practical medical knowledge by managing a wide, multi-specialty demographic of acute and chronic care patients.
• Regulated Excellence: Advance your professional standing inside a highly structured, fully compliant environment that prioritizes modern healthcare facilities.
• Career Path Trajectory: Cultivate essential clinical management, stock logistics, and regulatory auditing records that lead directly into Head Technologist and Pharmacy Branch Manager positions.

Way to Apply

Please email your CV, noting the exact job title in the subject line. Review of candidate profiles will commence immediately.