Pharmaceutical Technologist

Role Overview

The Pharmaceutical Technologist manages the daily work of a pharmacy, from checking incoming stock and maintaining accurate records to dispensing medicines and supporting patients with clear guidance. This role helps ensure safe, compliant service while keeping essential products available and financial and inventory processes reliable.

Key Responsibilities

• Operate the pharmacy in accordance with approved procedures, applicable regulations, and quality and infection-control standards.
• Inspect deliveries for correct quantities, product quality, and packaging integrity; store and issue stock using FEFO practices.
• Keep statutory and operational records current, including Dangerous Drugs Act registers and temperature and humidity monitoring logs.
• Maintain accurate stock and sales information in the HMIS, reconcile records, track missed sales, and place replenishment orders before routine shortages arise.
• Dispense prescriptions against the prescriber’s directions, review relevant patient history in the HMIS, and explain medication use in clear, patient-friendly terms.
• Offer appropriate preventive health advice and respond to patient questions with courtesy, empathy, and respect, while helping keep waiting times low.
• Follow approved pricing and discount rules, secure pharmacy assets, deposit cash as required, and reconcile shift sales with paybill reports.
• Send weekly updates to headquarters on procurement, stock, pricing, clinical coordination, competitor activity, demand patterns, and operational improvements.

Requirements & Qualifications

• Diploma in Pharmaceutical Technology from a recognized, accredited institution; a bachelor’s degree in Pharmacy or Pharmaceutical Sciences is an advantage.
• At least two years of practical experience in a busy retail, clinic-based, or hospital pharmacy.
• Current, valid Pharmacy and Poisons Board (PPB) of Kenya licence, with no record of disciplinary action or suspension.
• Experience using an HMIS is strongly preferred; familiarity with pharmacy billing or management software and digital health tools is an advantage.
• Working ability with Google Sheets or Microsoft Excel for stock tracking and reporting.
• Strong integrity, accuracy, and accountability in dispensing, documentation, cash handling, and stock control.
• Clear communication and interpersonal skills, including the ability to explain health information sensitively and work independently.
• Ability to stay composed during busy periods and maintain professional standards while managing a high patient volume.