Pesapap Digital Sales Representative

Company Details

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Industry: Banking
Description: Family Bank (formely Family Finance Building Society) was registered as a Building Society in October 1984 in Kenya, under the Building Societies Act and commenced operations in the early 1985. Family Bank converted into a fully fledged bank in May 2007 and the main driver for our conversion was the… Family Bank (formely Family Finance Building Society) was registered as a Building Society in October 1984 in Kenya, under the Building Societies Act and commenced operations in the early 1985. Family Bank converted into a fully fledged bank in May 2007 and the main driver for our conversion was the need to offer a wider range of products and services to our customers. View more View less

Job Details

Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: Not specified
Other Pay: Benefits
Job Category: Sales & Marketing

Job Description

Role Overview

This role combines enterprise software sales with client onboarding and user training. You will introduce prospective customers to PESAPAP Digital Limited’s solutions, help new clients adopt them effectively, and stay engaged with existing accounts to understand their needs and support continued use of the systems.

Key Responsibilities

  • Identify potential customers and develop sales opportunities for the company’s enterprise software solutions across relevant sectors.
  • Build and sustain relationships with prospective and existing clients, including key enterprise stakeholders.
  • Present solutions through product demonstrations and tailored sales presentations, and assist with negotiations through to closing.
  • Contribute to marketing activities that increase awareness of the company’s products.
  • Support client onboarding during implementation, explaining system capabilities and helping users understand operational workflows.
  • Plan and deliver structured client training; prepare practical supporting materials such as user guides, manuals and product documentation.
  • Provide ongoing guidance on system use and enhancements, and collect client feedback to inform product and service improvements.
  • Maintain sales pipeline and engagement records, report on training and adoption outcomes, and share market and customer insights with management.

Requirements & Qualifications

  • Bachelor’s degree in Marketing, Business Administration, Information Technology, Business Information Systems or a related discipline.
  • At least two years of experience in sales, business development, client engagement or training.
  • Experience delivering product demonstrations and facilitating client or user training.
  • Experience selling or promoting technology products, enterprise software or SaaS solutions is an advantage.
  • Experience in fintech, banking technology or enterprise digital solutions is desirable.
  • Additional relevant credentials are desirable, including certifications in sales and marketing, digital marketing, CRM, training facilitation or instructional design, or training related to fintech or digital banking.
  • Willingness to undertake other official duties assigned by management.
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