Patient Coordinator & Admin Executive
Posted:
Position: Patient Coordinator & Admin Executive
Date Posted: April 25, 2026
Industry: Healthcare / Telehealth / Administration
Employment Type: Full Time
Experience: Prior experience in a clinic or hospital setting preferred
Qualification: Bachelor’s Degree or relevant certification in Healthcare Administration or related field
Salary: AED 5000 to 10000 (estimated)
Location: Barsha, Dubai, United Arab Emirates
Company: Mihaana Care
Description:
Mihaana Care, a DHA-licensed telehealth clinic based in Dubai, is currently looking for a dedicated and professional Patient Coordinator & Admin Executive to join its expanding team. This role is ideal for individuals who are passionate about patient care and administrative excellence, especially those who can effectively communicate with Arabic-speaking patients.
The selected candidate will play a key role in ensuring a smooth and efficient patient experience, from initial communication to appointment coordination and follow-up support.
Key Responsibilities:
• Handle patient communications through phone calls, WhatsApp, and email in a professional manner
• Schedule and manage appointments efficiently to ensure smooth clinic operations
• Process and manage patient referrals accurately
• Maintain and update patient records in the EMR system, including registration and documentation
• Assist with billing procedures and invoicing tasks
• Coordinate with doctors, laboratories, and partner hospitals to ensure seamless service delivery
• Support Arabic-speaking patients during consultations when required
• Ensure a high level of customer service and a positive patient experience
Requirements:
• Fluency in both Arabic and English (spoken) is essential
• Previous experience in a clinic or hospital environment is preferred
• Strong communication and organizational skills
• Professional, friendly, and patient-focused attitude
• Ability to multitask and manage administrative responsibilities efficiently
This is a great opportunity to be part of a growing healthcare organization that values patient satisfaction and operational excellence.
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